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“please come back to Australia. love this airline.”
Review of Virgin Atlantic Airways


Reviewed 25 September 2017

it was 6 years since my last VA flight and they were still right up there. There is nothing that doesn't get my tick of excellence with this airline.
The best lounge in the business. Upper class layout is still the best for long haul travellers. love the food, wine and the service cant get any better.

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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank travelsxkaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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855 - 859 of 6,252 reviews

Reviewed 25 September 2017

Disappointed really with quality of food but staff were really lovely. Not lived up to previous experiences with thus airline

Thank ghamaryllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

of all the travel i've done over the years, by far the the team was on their game. before you could ask for something they were already there asking if you needed if you needed what you were thinking. i was very pleased with this crew

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

Virgin Atlantic is far better than most US airlines and for a lot of reasons. Staff is highly professional and full of smiles. Love the leg room for my 6'2" frame. Seats could be a little softer and the food a bit tastier but overall I would highly recommend this airline. Special thanks to Johnny and Natalie for their friendly smiles and wonderful customer service. This was my first time flying with VA and it won't be my last. Thanks again!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank benhunt78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

Flew VA to Orlando for a friends wedding.
Used to use Virgin regularly when the airline first started out, but have been using other airlines recently, mainly in Dreamliners.
Flew both ways on their Jumbos. These planes have got to be 20yrs old & are really showing their age. What an embarrassment they are to their owners.
The seats are SO uncomfortable. The foam padding has just collapsed.
Both ways, we had to wait while maintenance staff fixed our seat bases in place, with Velcro, because The 2yr old with us kept sliding off the seat! This meant late take off on our return because they missed their runway slot. The maintenance guy appeared to take great delight in announcing on the radio (& to everyone in earshot) that the plane would be delayed.
The noise level of these jumbos is incredible when compared to Dreamliners.
Food is average. Service on the way out was friendly, but the cabin crew appeared tired on our return


    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank tman4591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC