I am deeply displeased with the recent discovery that the flights I secured with Virgin Atlantic have significantly dropped in price post-booking. When trying to get this issue resolved I am told that its not possible for a price match.
Avoid booking!

Virgin atlantic went to Barbados Went by upper class fantastic experience mark Michelle were great
Great food drinks bed was great entertainment was good recommend 👌

First time flying this airline my daughter purchased the tickets and paid extra to get a bit of an upgrade
in economy ,(premium was totally booked on this flight)..The seats are so tightly packed you can not move ONE INCH! and I am not exagetating!!..being strapped to a board would have been more comfortable! Im 5'8 female not ovetweight and with no problems and had to squirm around in my seat for 8 hours trying to eleveate the pain of being forced into this tiny space! I have no idea how a full grown man managed to tolerate this flight! Only suitable for small children or if you have taken enough sleep aids to be rendered unconcious thru the whole ordeal! At the end of the flight we discovered the baggage handlers had litetally crushed my daughters case..it had been slammed so hard one of the wheels had been shoved up inside rendetng it unmoveable. This was a brand new name brand case fyi! She had to open it up and force/punch the wheel out so we could at least roll it. We are frequent long distance travelers and we both agree WORST FLIGHT In the history of forever!!
On our way back we were able to upgrade to premium, it was like night and day it was one of the best flights we have ever had..plenty of room no complaints on this flight not one.
SO DO BETTER VIRGIN ATLANTIC for your economy customers buying a cheaper seat dhould NOT mean you should have to suffer the horrible "cabin torture" we endured!!
So if you can not upgrade to premium my advise is DO NOT fly this airline!!

I had never flown with virgin before until my 1st trip to NY & can honestly say, it's the worst Airline I have ever travelled with.
1. The terminal number is not shown on the booking until 24 hours before take off, which is not useful when you need to organise parking or journey there in advance.

2.The food there and back was not edible, it was all rank the worst plane meals ever. The macaroni & cheese was just a white stoge. Over cooked pasta and no cheese in it.

3. The seat were very uncomfortable. Becausethe padding has been used for so long, that it has lost its integrity. I could feel the metal frame underneath my bottom. Which made extremely uncomfortable sit down. I had to put a couple or their pillows and blankets to finally some relief.

4. Referring back to point 1, in JFK upon our return, Virgin staff pointed us to queue at the counter of the designated flight. That was impossible as on the virgin App, had a totally different flight number is showing on our booking. I asked for a manager and she kept saying that it is not possible. 5 times I had to explain to her, that those information should be made available way before the actual flight day. And that I had to produce that flight number, which was asked by the taxi driver. But her answer to that "you don't need to get that detail to the taxi" she asked patronisingly. "I have never heard of that she continued" the encounter was very unpleasant and disrespectful. On that note, bad food, unprofessional ground staff - I can honestly say it was my first and last time flying with Virgin. However, I must say that the cabin crew were excellent. They worked really hard. During the 7hour flight, they were constantly on the go

There was a huge delay and the staff were not honest about when we were actually going to leave. Also the seats we ended up with were much worse than the original ones we were allocated and there was absolutely no apology or concern from the staff. I couldn’t be more disappointed with the experience. And the compensation was £15!! Unbelievable