Since Malindo is full service airlines for last minute booking, I got very good price compared with low budget airlines.
There is no direct flight from Penang to Bandung, but the baggage was check in through..the connecting time is 1 hour and 10 min...transit in KLIA, is very convience, even we need to go through immigration, they have small immigration line near transfer desk, and could go through the gate directly.

inside the aircraft, is very pleasant, very bright and clean.
the leg room is wide
they serve hot snack during the flight.
from penang to KLIA, every seat had TV with limited entertaiment, but from KLIA to Bandung didn't have TV .

Baggage service in Bandung, is quite fast, compare to other airlines

I flew with Malindo Air OD319 expecting there was intertainment on board but unfortunately there wasn't, I thought Malindo Air tried to cut all cost including intertainment on board. When i saw YouTube videos about OD319 there is intertainment on board. But other things are good, on time flight, tasty snack, and wide leg room.

I was travelling along with my parents age of 80 and 86 years old. I need to assist to them from fasten seat belt to bring toilet, order meal everything because this is first time travel for them out of Nepal.
First of all when we checked in we was more then a hour at line there is no priority service for elderly people in this airlines. I was rushing to checked they gave me boarding pass seat apart me far from my parents, how comes when I hand over three tickets and three passports to passenger service agent same time how she give seat no. far from my parents? no common sense too. only different is I am Irish citizen holding Irish European Union red passport and my parents hold Nepal green passport. there is nothing different then that. I requested to her same time when I show seat no. but she said crew staff will look after now is to late.
I went plane to seat I ask crew staff about situation she Said not possible I said horrible service she said if you speak any more word then this I will off load you apart from your parents. I was so socked, crew staff treated me as I am criminal, she souted me I was completely socked, I traveled more then fifty country almost all European country, North America and Asia with more then 20 airplanes but I never had such a terrible experience.
Crew staff doesnt know to speak passenger. she was really really rude I never seen any people more then rude. totally unprofesaionall

The departure and arrival of Malindo Air is from and at KLIA therefore it will save you a lot of walking to departure gate and from arrival gate.
The airline lounge offered to business class travellers but operated by thrid party in KLIA and Ho Chi Minh International Airport are clean and quiet. There is a rather good selection of foods and drinks.
The cabin crew members are friendly and do their job well.
Food and drink as well as check-in baggage allowance are included in the fare. No hassle in selecting food and deciding weight of baggage for pre-purchase.
The only draw back is that the airline does not award mileage if you are travelling on promotional fare.

I have been flying with Malindo Air since 2014 to numerous destinations including India, Nepal and domestic flights in Malaysia...My latest was to Denpasar Bali, Indonesia..Reason I love booking with Malindo Air is the package paid is inclusive of tickets, meals and baggages...There's no hidden charges and sometimes the offers are great...Economy class is good...I have even taken business class to few destinations, I simply love the service given...I could say Malindo makes my travel easy and affordable anytime...