Flight delayed more than two hours.
No information. No explanation.
Lack of service.
No any service for passengers, nobody contacted.
“A lot to be improved.”
Review of THAI Smile Airways
3
Date of travel: December 2023
Thank James000777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (7,287)
2 - 6 of 7,287 reviews
5837
As always reliable service from check in to arrival. Cabin crew professional and helpful. Next time again with Thai Smile.
Date of travel: December 2023
Review collected in partnership with Thai Smile
Thank Reto C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 13 December 2023
Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey.🧡
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
1
t was a one-hour journey from CMRIP to Bangkok, but it left a good memory. In particular, I was touched by the unexpected breakfast. A shrimp fried rice that tastes great as well. It was literally the flight that made me 'smile'.
Date of travel: November 2023
Review collected in partnership with Thai Smile
Thank JaeyongY5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 13 December 2023
Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey.🧡
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
72
Been a great experience to be probably on one of my last THAI Smile flight as the airline will be reintegrated back into THAI. Cabin however was a bit filthy, but flight attendants were absolutely fantastic serving us with a smile like their name says.
Date of travel: November 2023
Review collected in partnership with Thai Smile
Thank ThomasNL1992
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 1 December 2023
We express our sincere gratitude for sharing your valuable experiences. Your insightful comment will be duly conveyed to the relevant department to enhance and refine our services. It is our earnest desire to have the pleasure of serving you once again during your future travels. 🧡
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
1
Your promotion is very good, I bought the voucher and I can book when I want within 1 year. Great deal
Date of travel: November 2023
Review collected in partnership with Thai Smile
Thank Chantijewl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THAI_Smile_Airways, ผู้จัดการทั่วไป at THAI Smile Airways, responded to this reviewResponded 1 December 2023
Thank you for graciously sharing your experiences. We sincerely look forward to welcoming you back on your upcoming journey.🧡
This response is the subjective opinion of the management representative and not of Tripadvisor LLC