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“No frills”
Review of AirAsia - AirAsia Berhad (Malaysia)


Reviewed 29 June 2018

For short hops of up to an hour Air Asia is great . It really is no frills and could have better options for in flight food and beverages.
Our flight was on time and boarding went smoothly . So if you are looking for a "bus" in the sky this is the way to go

    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Tweet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 - 101 of 2,255 reviews

Reviewed 28 June 2018

Overall the flight journey was good and smooth. Airasia food was good and reasonable price. The pilot and all the other Airasia staff on board has done a great job. To my suprise one of the steward sang 2 songs for the passengers which enjoyed by everyone. Its makes my journey more memorable one.Never had such an experience before this. I must give my credits to the pilot and co pilot too. They handled the plane very safely.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank madhavibaskaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

We are 15 minutes ahead of schedule to Manila from Kota Kinabalu..Cabin crew were very helpful to my mum since she was 1st time on board. Some of the menu was not available. During our return trip, our hand luggage was over 7kg (9kg) but they were ok with it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Elsie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Cheap but very poor service... Cabin crew was rude and have poor Pr skills. Frequent delays in their flights... Bad leg room.

Thank Ezra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

It was a returned flight and flight was 10 mins ahead of schedule for departure from Singapore...there was no frills and stewards were experienced and knows their drill well. Will travel again with Air Asia but will book earlier so that prices are cheaper.

Thank Merv3102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC