We stayed there 4 nights. The rooms are great and the pool is amazing. Breakfast is very good as well and the place is very kids friendly (including play room). We had 2 incidents related to service but both were resolved: (1) we didn't get a towel for the 2.5 child. When we asked for they said they don't provide. When we insisted they had to check if this is subject to a fee or not. Eventually they gave us another towel for no fee. (2) we wanted to take the towels with us to the waterpark. At the beginning they said no but after we insisted they agreed that we leave a deposit of 5 EUR per towel. We did it and it was all good but not a very positive experience.
Even despite these issues, it was worth it.
One things I would say out loud: DON'T EAT DINNER AT THE HOTEL!!! terrible food and highly overpriced.More
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