This hotel is exactly as it states in the brochure. On arrival at the airport the rep took us to our transport which was a small bus. The driver was the rudest driver we have came across on our travels. He literally threw our case off the bus on our arrival at the hotel.
The receptionist and porter were very helpful and dealt with us very quickly. The buggy took us to our room which was very clean and comfortable. The room was exactly as we had booked but the beds and pillows were disappointing. They were soft and lumpy and not 5 star quality.
The breakfast was the best meal of the day. The choice was excellent , the smoothies and crepes were fab.
The evening meal was a hit and a miss. It's not that the food was poor but the choice was poor. This hotel only caters for German cuisine. We lived on bolognese, pasta and french fries. The deserts and ice cream were lovely. The restaurant staff were very helpful and friendly. Couldn't do enough for you. The only negative comment we have is that they lift your plate as soon as you stop eating. It made us laugh!
Our room was a superior pool room view. We had our own private access to the pool. However we felt like we were living in a goldfish bowl. People were staring across all day and swimmers passing by. On our last day we could keep our on so we had to sunbathe on the other side. This was much better and wished we had done this from the beginning.
We booked the Queen Bee Facial with Spa in hotel which was wonderful. We booked an aromotherapy massage with poultice, this was disappointing as we felt the girls were inexperienced on massages. But the girls were very pleasant and helpful. The Spa is very clean.
The main bar was disappointing due to inexperienced bar staff who did not know the contents of cocktails. The bar is supposed to be open until 1am however, we felt the staff would look at their watches and start to clear chairs away at 2245hrs. The drinks menu does not describe the contents of the cocktails. When we did ask the staff did not know what we were talking about.
Entertainment was poor. The girl singers were lovely but only on until 2230hrs. Hence the the reason why the staff were want to pack up early.
In the restaurant we always order a bottle of wine. The wine list was very poor and when we eventually did get a wine that we liked the hotel ran out of it. We decided not to buy anymore wine. The cost for a bottle of Italian wine was 25 - 30 euros.
The beach was lovely. The beach area was kept very clean and tidy. The hotel management are every where in the hotel and also down at the beach.
We loved the hotel and restaurant staff. The maid that cleaned our room was very good and helpful. Management very pleasant and helpful. We would recomment this hotel for a relaxing holiday. However, the hotel caters mostly for Germans. We found them to be rude and unfriendly. We would return to this hotel if there was a mixture of nationalities.
- Official Description (provided by the hotel):
- Palazzo del Mare, a luxury five star adults only hotel with 175 guestrooms, was built in 2008/9 and extended in 2010. It is located near the village of Marmari, at the north-west coast of the island of Kos, only 50 m from the beach, 15 km from the airport and 17 km away from the centre of Kos island. The Hotel has a two-storey main building, one building with three floors, ten two-storey buildings and the area of the Presidential suite and the ten Executive suites, all with private pools. Each luxurious room and richly appointed suite features a bath or shower, bathrobes and slippers, hairdryer, coffee and tea facilities (replenished daily), direct dial telephone, internet access and in-room safe (both free of charge), individual air conditioning and a satellite TV. All ground floor rooms have direct access to the pool.Palazzo del Mare offers a variety of facilities like the Sogno main restaurant ( a buffet restaurant with terrace), the Pool Snack bar for lunch and the Culinarium a' la carte restaurant (dinner only). For refreshing drinks you will find the Sole Pool bar, Vento Lounge bar, Porto Beach bar and Parola Café offering crepes and ice cream.Our international guests can enjoy a 4500 m² swimming pool with Jacuzzi and water jets, an indoor heated pool (120 m²) with separate Jacuzzi, the fully equipped Onda Gym as well as the Armonia Spa (450 m²) with various treatment rooms, where our only goal is the inspiration and the "harmony" of your body and soul. In the hotel you can as well find a mini market, a boutique shop and an internet corner.Ideal for those, who wish to try something new and combine a relaxed holiday with high personal attention, that puts guest's comfort above all! From the moment you approach Palazzo del Mare, you know you are in for a quality experience.... ... more less
- Reservation Options:
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- Also Known As:
- Palazzo Del Mare Marmari
- TUI SENSIMAR Palazzo Del Mare Kos/Marmari