We booked to stay at the Old Rectory hotel for one night on a Friday whilst seeing family. We booked through Booking.com and the hotel was reasonably priced in a good location.
The hotel and location is lovely. The grounds are beautiful and the building is reminiscent of an old country estate with a beautiful drive up the to entrance lobby.
The hotel is clean and tidy inside, a little dated in places but this compliments the hotel well.
However, we checked in on the Friday evening around 8:30 to find only one lady working that evening. She was clearly extremely busy waiting on tables, serving at the bar, serving the rooms and checking guests in. She was doing a great job but as she was on her on it was frustrating to have to wait to check in as we wanted to eat in the restaurant too.
The food in the restaurant was a little basic but was good.
We had booked an executive double room which was small but had all we needed. Unfortunately the shower was appalling, it was barely powerful enough to wash properly in, this is annoying when we had a long drive to get here and wanted to freshen up.
Breakfast in the morning was again a little disappointing, the cold buffet was good and well stocked but the cooked breakfast was not so good. We didn’t get some of the items listed on the menu for the full English and some items like the sausage were very poor quality. Which is a shame as I had the sausage and mash the night before and the quality of the sausages was considerably better. Clearly the breakfast one are much cheaper.
Again only one lady was working in the morning and when we wanted to check out after breakfast had to wait another 10-15 minutes until she was free.
The staff were lovely and overall our stay was good and comfortable. I would say we got value for money.
The hotel could do with supporting their staff much better so that they have the time to serve customers properly.
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- Also Known As:
- Old Rectory Wem