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Reviewed 8 April 2015

Although there was a young guy directing cars where to park, I was surprised that no one was there to help with our bags. Upon checking in, we were served a small glass of chilled local green tea, which was much nicer than I expected. They explained everything about the facility in the lobby and then let us go. Again, no one showed us to our room, which is somewhat unusual for an onsen hotel. On the positive side, we didn't have to worry about anyone explaining what is self-explanatory (as we've stayed in onsens many times before) and we could relax, as soon as we got to our room.
It was on the Heian Modern floor (6th floor of 7). The room was very spacious (for two) and a unique blend of traditional Japanese style and modern comfort ... i.e. tatami mats with a big low table and cushions to sit on, as well as a huge sofa to lounge on. The onsen hotel is at the back of the town and the view is nothing special - just a view of the town. The other side might be better, as it's a mountain (so, at least the view is green???). The blinds and shoji (rice paper) sliding doors add to the atmosphere of the room - there really is no need to see outside. They have a small CD stereo with some relaxing music, which was a nice touch.
In the fridge, was a big jug of water and some citron-honey jelly to enjoy - sweet. They have a kettle, so you can boil water for tea.
The free-size samue style of wear (not a regular yukata, was more like 2-thirds pants and a pull-over top), it had a few threads hanging off them, here and there. (I would have them cut off, personally.)
There were only two times set for dinner 5:45 and 7:45p.m., which was a little annoying, as one is too early and the other a bit too late, for us.
We wanted to have a good long soak in the bath, so we chose the later time. Most people probably have dinner early, so we had the public bath pretty much to ourselves. It's a big bath with a smaller outside rotenburo and 10-12 people can wash inside, all at once. The bath water was hot, which was perfect for me. Even the outside rotenburo was very hot! Fantastic!
As we still had some time before dinner, we went to the bar and foot bath (a unique idea, soak in warm water while enjoying a drink). Only the soft drinks were free ... the O.J. was fresh and the iced tea was refreshing. On the down side, they didn't offer any sake (nihon-shu) ... only beer, a few cocktails and sho-chu. We were there by ourselves most of the time. A young guy came in for about 2 mins then left. It's certainly peaceful that way ...
Dinner was in a restaurant on the 2nd floor, and we had our own little area ... screened off by timber blinds. The food just kept on coming ... I don't think I've ever eaten so much ... the pace was rather fast, so I asked our attendant to slow down, which was no problem (probably because it was the later session and not so crowded). The fresh abalone cooked at our table was superb and the mini steak was just as good too, cooked on a stone plate. The huge boat of fresh raw fish was delicious - this is why you stay in Izu. We ended up having the dessert brought to our room, as we just couldn't fit it in.
There are three private baths that everyone can try, just once for 50 minutes. They will not let you go twice (as I wanted to have one at night and then again the following morning). And offering to pay won't help either ... I guess, that's one way to make you come back.
We learnt the true meaning of hospitality, here ... the private bath had everything you could possibly need. With two big leather lounges overlooking the bath and Japanese garden outside, bathrobes, towels, toiletries, incense burning and best of all, a complimentary bottle of beer and mineral water on ice! Perfect after a looooong hot soak ... unfortunately 50 minutes just flew by. The only bad point, there isn't a toilet there, so go before you enter.
The futon was set on big thick soft mats, so it was almost like sleeping on a bed. (They make up the beds while having dinner, obviously.)
For brekkie, you have a choice ... eat a simple bento in your room or dine on the second floor. We had our own area and a choice of ebodai (butterfish) or aji (horse mackerel) for himono (sun-dreid fish) ... brekkie was filling, too.
They do seem a little under-staffed but, if you look on the bright side (and realize they have to cut costs somewhere to survive) ... you can totally relax without worrying about too many noisy questions from the staff ...
As for cost-performance and hospitality, they deserve five-stars! ;)

Room Tip: Go early to relax ...
  • Stayed: April 2015, travelled as a couple
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1  Thank Vanessa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kouyurou-ikawa, 広報担当マネージャー at Kouyurou Ikawa, responded to this reviewResponded 23 April 2015

Thank you, Vanessa Y for the kind words.
And thank you for your wonderful 5 Star Review of our Onsen Hotel.
We are so very pleased that you enjoyed your stay with us!!!
We look forward to welcoming you back on your next visit to Izu.

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Reviewed 19 September 2018
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  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
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kouyurou-ikawa, 広報担当マネージャー at Kouyurou Ikawa, responded to this reviewResponded 25 September 2018
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Reviewed 26 July 2018 via mobile
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Stayed: July 2018, travelled with family
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kouyurou-ikawa, 広報担当マネージャー at Kouyurou Ikawa, responded to this reviewResponded 2 August 2018
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Reviewed 14 July 2018
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Room Tip: よくわかりませんが、どこも良いかもです。喫煙室選べます。
  • Stayed: July 2018, travelled with family
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kouyurou-ikawa, 広報担当マネージャー at Kouyurou Ikawa, responded to this reviewResponded 17 July 2018
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Reviewed 30 May 2018
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  • Stayed: May 2018, travelled with family
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kouyurou-ikawa, 広報担当マネージャー at Kouyurou Ikawa, responded to this reviewResponded 5 June 2018
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