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Reviews (186)
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1 - 6 of 186 reviews
Reviewed 27 July 2021 via mobile

We stayed here for 2 nights when we were visiting family in the area. It's a nice traditional looking building from the outside and full of character on the inside.
Check in was easy and straightforward with our host informing us of everything we needed to know.
Our room was up on the first floor and faced the rear of the property, basic and clean and the bathroom was modern with a great shower cubicle. Tea and coffee facilities were provided as well. We had booked breakfast for both mornings because we prefer a proper cooked breakfast and weren't disappointed.
Our host was happy to provide more tea ,coffee and toast if required.
After we returned to the hotel after our family visit we went into the bar which was nice and cosy and had a good selection of spirits and draught beers. There is also a fair sized beer garden with canopies over the benches.
All in all we were very satisfied with the hotel and the service from the staff who are all very friendly and happy to have a chat. The regulars who use the hotel for a drink or 2 were also friendly and made us feel welcome and it felt like a little community in our corner of the bar.
We will definitely be staying here when we're visiting the area again . Thanks to our host and staff for making it a very enjoyable experience.

Room tip: Car park can be a wee bit busy in the evening.
Date of stay: July 2021
Trip type: Travelled with family
Thank Gordon W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 June 2021

Fantastic staff, very friendly and warm greeting. Beautiful beer garden. Reasonably priced. Lovely over all. They really went out of their way to give us everything we asked. Some friends ordered food which was really great. Looked amazing. I really enjoyed my visit. I highly recommend visiting.

Date of stay: June 2021
Trip type: Travelled with friends
Thank julierL9441GR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 June 2021

I have been to the family-run Eskdale many times with family and friends prior to COVID and since their reopening in April I was able to join friends for a long-awaited meet. The staff are so attentive and friendly. They were so accommodating to our needs and even though it seemed busy, nothing was too much trouble for them. Even the owner had a presence and spent time chatting with us and other customers.
Thanks for the warm welcome and top quality staff!
See you soon and I’m so happy that you have been able to adapt well and open up amongst the the numerous franchises, big brewery firms and it is testament to your hard work that you have survived in the shadow of the pandemic where many other establishments have unfortunately fallen victim.
I wish you continued success! ❤️

Date of stay: May 2021
Trip type: Travelled with friends
Thank Tyrone M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 May 2021 via mobile

I know we are emerging from a pandemic , but when you are waiting 30 mons for a starter and then another 49 mins for your main its bad. Our friends went and they were waiting over an hour for their food. Lacks leadership and organising. I won't be back and won't recommend in the future.

Date of stay: May 2021
Trip type: Travelled with family
Thank Broggie05
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 4 June 2021

Thank you for your review, all constructive criticism is always welcome so we can look to improve in. the future. That said, it is perhaps a sign of the times that rather than voice your perspective to us at the time you chose to go home, start up a new Tripadvisor account and leave your one and only review being a negative one.
We are just coming out of a pandemic and during the month of April were only allowed to open outdoors. This undertaking was a totally new experience for us, and many businesses like us, and did not come without it's problems. We learned from any mistakes made and moved on.
Both my wife and I have worked everyday since 12 April yet unfortunately cannot find a booking made under Baz. It is impossible to deal with a complaint when we are not contacted directly with a name, contact details, and the time and day of visit. To our knowledge no-one has had to wait the times you have mentioned which makes me think that perhaps you have left a review for the wrong venue?
We have had so many very happy visitors to the Eskdale Lodge since eventually getting to open after a torrid 13 months of worry, I am very sorry that you are not one of them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2020 via mobile

This was our first night out during lockdown for my sister’s birthday and our first visit to the Eskdale Lodge. What a perfect night, the seating area outside was well thought out with plenty of space between tables. We felt welcome from the moment we stepped in and the young lady waitress was a delight. She was so patient with indecisiveness. Now on to the food.... what can I say but outstanding... loved it all, delicious. We will definitely be back. Many thanks

Date of stay: August 2020
Trip type: Travelled with family
Thank Solitaire_xxx
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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