This is a very traditional Japanese Inn, where you sleep on futons in a tatami room. Meals here are served in courses.
This place really deserves all the praise for it winning me over in food, lodge and hospitality.
The bad: The only bad thing is that as this is a traditional inn, there is no elevator, which means my dad with mobility issues had to take the stairs. But the staff was there all the way with him to ensure his safety.
The good: Upon arriving, we are ushered into a waiting room where we are served these amazing sweet potato cakes and tea. The staff then asked if our group had any food allergies so that they may make customized changes for the individual (we had 1 non-seafood guest). The food for both breakfast and dinner were so extravagant and the staff even gave us a detailed description of what was used (mainly locally grown produce) and how to enjoy the food (*the English explanation is a bit more limited but our service staff did her best).
The onsen was really great what with a small outdoor area that you can cool yourself off if you think the indoor is too crowded or hot. There is 4 different onsens and you get to try all 4 (if you have the time) as they will switch around both male and female located on lvl 1 and at the basement.
My biggest praise though was that we left a bag of goods that we bought from their gift shop when we left. And by the time we realized it, we were back in our country. We corresponded with the hotel to have them send it to us and that we would foot the freight charges. But they not only sent it back really quickly, but paid for the shipping! Forever grateful for their service and the experience staying there.
We will definitely be back.