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Reviews (247)
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All reviewsbeautiful bayrecommend this hotelvery nice hotelspecial thankszioanilreceptionistcesmehospitality
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Reviewed 5 July 2017

We had a very nice holiday for 4 days in this lovely hotel...
First of all the staff was great .. very helpful and friendly ..and I guess they all had training for customer satisfaction...
Room was excellent ...large enough for a family , perfect view ...
Food was fantastic....we did not go out for dinner after testing the quality of the restaurant
Beach was wonderful , sand , see and the temperature of the water were all as I like ...my son has great time at this hotel and was very happy ...
In short I can recomment this hotel ..

Special thanks to customer relations manager Ebru for her very friendly and dedicated approach .

Güray Sağol

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank guraysagol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByCorendon, Konuk İlişkileri Müdürü at Premier Solto Hotel, responded to this reviewResponded 8 July 2017

Dear Gülay,

It was a great pleasure for us to have the opportunity of welcoming you and your family in our hotel.

We thank you very much for this lovely review about our hotel and are very happy that you had a pleasant stay in Premier Solto. Our colleagues are doing their utmost to let you enjoy an unforgettable holiday on the Aegean Coast and are grateful for your encouraging compliments.

We hope to have the honour of welcoming you again during your next visit to Alaçatı.

Kind regards,

The Premier Solto Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

Just back from two weeks at the Solto Hotel. Great time, courteous, friendly and professional staff, from the receptionist, Busa, with the smile of 1000 bougainvilleas,to Ender for whom nothing was too much trouble. The kitchen staff produced lovely breakfasts and dinners, although we missed not having lunch included. Lovely relaxed atmosphere. Could do with chill out music from Zio Bar in the evening!
Special thanks also to Cem, Gamce, Buykal, Sarpak and Anil who helped us with our Turkish!!

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank lorcurrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByCorendon, Konuk İlişkileri Müdürü at Premier Solto Hotel, responded to this reviewResponded 22 June 2017

Dear Guest,

Thank you very much for this lovely review about our hotel.

We are very happy to read that you had a pleasant stay in Premier Solto. Our colleagues are doing their utmost to let you enjoy an unforgettable holiday on the Aegean Coast and are grateful for your encouraging compliments.

We hope to have the honour of welcoming you again during your next visit to Alaçatı.

Kind regards,

The Premier Solto Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2017 via mobile

Above all this hotel doesn't deserve the land that it occupies. Beautiful bay, lovely climate should be crowned with good service, good food; none of these are available in Solto hotel. Housekeeping missed to clean our room and change the towels. Staying half board is a big mistake because the food is terrible and you can find plenty of good options in the nearby town Alaçatı. Pre season restoration was still underway in the middle of June, that means noise.

Stayed: June 2017, travelled as a couple
2  Thank Oğuz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByCorendon, Konuk İlişkileri Müdürü at Premier Solto Hotel, responded to this reviewResponded 20 June 2017

Dear Oğuz,

We would like to thank you for choosing Premier Solto Hotel during your weekend trip.

Guest satisfaction is very important for us and therefore we appreciate very much your feedback about your stay in our hotel. We are very disappointed to read that we couldn't meet your expectations with our cuisine, which is one of the reasons for many guest to choose again for Premier Solto. The entire team, from the service department till housekeeping, is doing its utmost to create a feeling like home. Restoration during the stay of our Guests is only done in exceptional and necessary circumstances.

We like you to remind that you can always contact our Guest Relations department during your stay where you can ask for information or express your opinion so we can help you further immediately with your dissatisfaction. Please be ensured that your remarks have been transmitted to our management and concerning departments.

We hope to have the privilege of welcoming you again during your next visit to Alaçatı.

Yours sincerely,

The Premier Solto Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

This is a very nice hotel with an amazing seaview. I really had a great and enjoyable time at this hotel and did travel some nice places nearby.

Alicati is a nice place together with Cesme are very nice places to visit.

Anything is possible there, from diving to water skiing, canoeing, sailing and surfing.

I especially want to thank the following crewmembers of this hotel for their hospitality and kindness;

* Buse, Abidin, Muazzen and Sila (Reception)
* Gamze (Cashier)
* Anil (Lobby Bar)
* Safak (Facility Service)

Yours Sincerely,

Semra Hoca

Stayed: May 2017, travelled solo
Thank Semraaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByCorendon, Konuk İlişkileri Müdürü at Premier Solto Hotel, responded to this reviewResponded 5 June 2017

Dear Semra Hoca,

We would like to thank you for choosing Premier Solto Hotel for your holiday in Alaçatı.

It is a great pleasure for us to read that you had a pleasant stay in our hotel. Our entire team is doing its utmost to respond at the expectations of our guests and is grateful for your lovely comment.

We hope to welcome you again soon and look forward to your next visit!

Yours sincerily,

The Premier Solto Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2016 via mobile

Really suprising to see the unprofessional hotel staff, dirty rooms with not working room accessories like telephone, safe, shower head etc.
The view and location of the hotel and beach is good. The beach is managed with a professional group independently. The hotel customers and beach customers places are seperated and the best parts of the beach was given to the beach customers which also should not be( brown and white sunbed).
As a conlusion the hotel is not recommended and the rates and the service provided is not in line.

Stayed: August 2016, travelled with family
2  Thank Dilek Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByCorendon, Halkla İlişkiler Müdürü at Premier Solto Hotel, responded to this reviewResponded 8 August 2016

Dear Dilek,

First of all we would like to thank you for choosing Premier Solto Hotel for your stay in Turkey.

We pride ourselves on friendly and efficient service in our hotel and this is the reason we are disappointed to read that your experience was not up to our normal standard. We take guest feedback very seriously, you can rest assured that your comments will be shared with our team so we can continue to improve our service.

We also want to remind you that there is a Guest Relations team where you can ask for information or help, express your opinion or needs that you won’t leave with an unpleasant feeling.

We hope to welcome you again so we can show you that we can serve you better.

The Premier Solto Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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