Lovely, friendly, stay, the rooms are lovely modern, clean,the breakfasts are tasty, plenty of choice, a great choice of meals, the staff are so friendly, nothing is to much trouble, I will be stay again

The staff here were lovely- friendly and helpful.
Room ok- bed comfortable and although room basic, it was hard to find faults.

The breakfast was ok- could have been really lovely.
The jam and marmalade selection really awful. I’ve never understood why certain places have cheap, tasteless options....and no marmite!

Had lunch the day before which was ok.

Some interesting guys propping up the bar- the swearing was really bad and some their ‘banter’ regarding sexuality was bordering on homophobic.

I really hope the new landlord and his partner succeed here- they seem lovely but there are just a few things that need addressing

Good luck!

I am sorry to say that I was extremely disappointed with the last time I visited this pub. My parents live in Buckden and I was a resident but have since moved away to university. I regularly visit when I’m back with my family or friends, and was appalled by my experience of the new management.

I went first in the evening on Sunday 11th March when I was served by (I’m assuming) the new manager. I found his manner surprisingly abrupt considering there were only three guests in. I felt as though I was a real inconvenience in his evening. Not even a smile! Anyway, people have bad day so I let it be. However myself and my friend had one pint and sought out friendlier atmospheres in the Vine!

A few days later and I went back for a lunchtime pint with my father. It was again very quiet, and there was only a few staff on which were all lovely. However when I went to buy my round a little later the female bartender was busying herself in the restaurant- not a problem I didn’t mind the wait, I know it’s not always easy to immediately see staff and I wasn’t going to ring a bell as though she was a dog for a two minute wait.

The manager (who I am now informed is called Kevan) walked out of the office, noted I was stood at the bar clearly waiting with no one there and he sundered past me into the kitchen and proceeded to talk with some staff. I thought this rude seeing as I was clearly waiting for service. What was worse was about five minutes later he reemerged, looked to see I was STILL stood waiting and then walked past into the office again. I was shocked. I turned to my Dad who had also noted this in disbelief.

The lovely bartender noted I was waiting a bit later and was all apology (which was fine I don’t mind waiting knowing she didn’t know). I was however so angry that again this man had acted as though I was an inconvenience and I was ignored. Unbelievable. The lady was completely accommodating but her manager - who I would expect to scrub in to the same standard as his staff - was simply appalling.

I’m afraid I will be thinking twice about coming here in future which is a shame considering it is my local. I would suggest the owners of this pub consider some customer service training of this gentleman. Having read other reviews on here which seem to offer reasonable feedback are greeted with defensive statements, I am not expecting healthy acknowledgement.

A real shame.