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2 - 7 of 146 reviews
Reviewed 13 January 2020

The location of the apartment was excellent as it was ski in and ski out. The view from the apartment was beautiful. It was such a lovely apartment to stay in and just chill. The service was friendly and so helpful. Would recommend this apartment. Made the holiday so enjoyable.

Date of stay: December 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Carrieho102
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DavidS23907, Guest Relations Manager at Alpen Ridge, responded to this reviewResponded 15 January 2020

Dear Carrieho102

Thank you for your review of our accommodation, we greatly appreciate your valuable feedback.

As you mentioned, Alpen Ridge is situated in a great location at the base of the family chairlift and close to nearby restaurants and shops. The apartments are nice and spacious and boast fantastic views of the mountain. We are pleased to hear you enjoyed the service form our staff.

Once again, thank you for your feedback and we look forward to welcoming you back in the future.

Kind regards,

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2020

Our first family ski vacation was so amazing and fun and it was mostly due to Alepen Ridge apartment. The 2 bedroom immaculately clean, comfortable and well equipped apartment was just the right size for 5 of us. But what makes this place even better is its location. Above a skii school, next to a lift and in the centre dining/shopping area. Can’t wait to go back next year!

Date of stay: January 2020
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Henriette M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DavidS23907, Guest Relations Manager at Alpen Ridge, responded to this reviewResponded 12 January 2020

Dear Henriette M,

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are happy to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the apartments come fully equipped with comfortable living and dining areas and the property is located directly next to the family chair lift and within walking distance to nearby shops and restaurants.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind Regards,
David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

Location is great: it is not quite ski -in and ski out but access to the lift is still reasonable. Good location for restaurants and the local institution (Seikomart). Ground floor ski lockers (no steps) is another positive. The SkiJapan front desk is a bonus: Their staff are always very helpful..

Date of stay: December 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank 321rosse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DavidS23907, Guest Relations Manager at Alpen Ridge, responded to this reviewResponded 8 January 2020

Dear 321Rosse,

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are happy to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the the property is located directly next to the family chair lift and within walking distance to nearby shops and restaurants. We are pleased to hear You enjoyed the service from staff.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind Regards,
David

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Reviewed 5 January 2020

This was our second time staying at Alpen Ridge and it was as excellent as the first time. If you're looking for a location slopeside that includes ski rental and school then this is it, the management team that run the property are excellent and should be commended for their attention to detail and overall helpfulness, my daughter broker her leg skiing towards the end of our trip and the whole Alpen Ridge team were always on hand to assist and help wherever they could during a tricky situation .
It's not cheap but you're paying for one of the best and well managed locations in Niseko, we are already looking forward to our trip next season!

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Jay B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DavidS23907, Guest Relations Manager at Alpen Ridge, responded to this reviewResponded 8 January 2020

Dear Jay B,

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are glad to hear you enjoyed the location of Alpen Ridge, the service received from staff and the proximity to the slopes. As you mentioned, for ease of access, the property even has its very own ski school and rental store on the basement floor.

Yet again, thank you for your review of our accommodation, we wish you daughter a speedy recovery and we look forward to seeing you here again soon!

Kind Regards,
David

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Reviewed 5 January 2020

Alpen Ridge is a great ski-in, ski-out place. It is located 50m away from the Ace Family Quad Lift and a 5 mins walk away from Hirafu Village town center. Our 1 bedroom unit is well appointed with all the basic necessities (washing machine, dryer, fully equipped kitchnette, full cutlery set, microwave/oven etc). Equipment, furniture and furnishings are well maintained. Couldn't ask for more in a service apartment. And oh, of course, there's strong WIFI.

Each unit has its own ski locker located in the basement of the building. And the basement connects directly to NBS (ski shop/school) and out to the slope! This is something greatly appreciated after a full day of skiing.

Front desk manned by SkiJapan personnel are friendly and helpful.

Things to take note of: units are installed with blinds, not curtains. Hence, there will be gaps between blinds. Blinds are not blackouts. Reception is located on 1st floor via steps from the road (basement is located at road level). Hence, take care when carrying luggage to reception during winter time. Alternatively, you can try asking reception to give you access from the basement.

Alpen Ridge is ideal for families and those who don't mind starting their ski day from the Ace Family Lift slopes.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank raiden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DavidS23907, Guest Relations Manager at Alpen Ridge, responded to this reviewResponded 5 January 2020

Dear raiden,

Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it.

We are glad to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the apartments come fully equipped with comfortable living and dining areas and the property is located directly next to the family chair lift with its very own NBS ski school and rental store on the ground floor.

Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon!

Kind Regards,
David

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