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Reviewed 15 October 2017

Very nice hotel. The staff are very friendly. None of the staff I talked to spoke English. The breakfast buffet was fantastic. All you can eat for less than $5. They have a nice pool and courtyard. There's a workout room and business center.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank Dayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmee G, Gerente at Casa Grande Chihuahua, responded to this reviewResponded 15 September 2018

Dear guest, thank you very much for your comments, the objective of all of us who work in the hotel is to achieve the full satisfaction of our guests, the feedback that makes us please to share allows us to work on our failures and try to be better, receive a best regads from all the hotel staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

The breakfast is what we all praise in our company. The service is excellent and the rooms very good. A place where locals rent to have their special events
I recommend this place
Keep in mind there's no elevators
But great air conditioning in rooms

Stayed: October 2017, travelled on business
Thank Traveler16121973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmee G, Gerente at Casa Grande Chihuahua, responded to this reviewResponded 15 September 2018

Dear guest, thank you very much for your comments, the objective of all of us who work in the hotel is to achieve the full satisfaction of our guests, the feedback that makes us please to share allows us to work on our failures and try to be better, receive a best regads from all the hotel staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017

This hotel is one of the classic fixtures in Chihuahua. It used to be among the best but now..... let's summarize

PROs
-great location, near to many touristic attractions
-Traditional feel
-good overall service

CONs
-the restaurant used to be a classic, but now it has taken a downturn
-AC varies from room to room
-Front desk service is slow

For the price it is difficult to find a better bargain but dont expect top service.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sibarita66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmee G, Gerente at Casa Grande Chihuahua, responded to this reviewResponded 15 September 2018

Dear guest, thank you very much for your comments, the objective of all of us who work in the hotel is to achieve the full satisfaction of our guests, the feedback that makes us please to share allows us to work on our failures and try to be better, receive a best regads from all the hotel staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017

Located in a very good place when traveling by car, so you can go north or south quickly from the city.
Restaurant service a little slow and with not so many knowledge of the menu.
Clean room and good amenities in the room. Good A/C and TV.

Room Tip: No comments here.
  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank T2317ECjosel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmee G, Gerente at Casa Grande Chihuahua, responded to this reviewResponded 15 September 2018

Dear guest, thank you very much for your comments, the objective of all of us who work in the hotel is to achieve the full satisfaction of our guests, the feedback that makes us please to share allows us to work on our failures and try to be better, receive a best regads from all the hotel staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017 via mobile

The hotel is a little dated but is a good stay if you can book it a reasonable price. Except I made a reservation thru TripAdvisor and when arrived they couldn't find the reservation and I had to wait there for like 20 mins to check in until finally the desk personnel finally asked somebody on the phone and they checked me in. Of course they told me they would still had to find and check the reservation and if any problems they would call me to my room...

Stayed: May 2017, travelled with family
Thank VictorH070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmee G, Gerente at Casa Grande Chihuahua, responded to this reviewResponded 15 September 2018

Dear guest, thank you very much for your comments, the objective of all of us who work in the hotel is to achieve the full satisfaction of our guests, the feedback that makes us please to share allows us to work on our failures and try to be better, receive a best regads from all the hotel staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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