The place was presented well, the staff very friendly and accommodating, especially the cleaning staff, very helpful, the meals and service was very good, relaxed but still very professional, overall the experience was to my expectationsMore
The place was presented well, the staff very friendly and accommodating, especially the cleaning staff, very helpful, the meals and service was very good, relaxed but still very professional, overall the experience was to my expectationsMoreShow less
Pleased to learn that you had an enjoyable stay. Your complements on the LODGE team are much appreciated, and valued by team members.
Look forward to welcoming you to GROOTE on your next visit.
I very much enjoyed the location for our conference, all the staff were kind and helpful,
The food was excellent
We were able to complete so much work and in such a gorgeous environment.
Thank you for your comments, our location certainly presents a relaxing but stimulating environment for a successful conference. The LODGE team appreciate your complements and we look forward to welcoming you on your next visit to GROOTE.
The location is lovely and peaceful. The staff are delightfully friendly. Everyone was very efficient and thorough in ensuring I had everything I needed for the duration of my stay. Thank you so much!
Delighted you enjoyed your stay. Your thanks and compliments have been shared with the LODGE team.
Look forward to welcoming you back to GROOTE!!
Perfect location with a great view, great staff that are happy to help, rooms were perfect and always keep clean along with the rest of the property. Due to being on a remote island everything is priced accordingly.
Thanks for your comments - they have been passed on to the LODGE team and are much appreciated. Lock forward to welcoming you on your next visit to GROOTE
The Lodge is fine and in good taste as well as practical for short and long-term accommodation.
Would like to see WI-FI available to all rooms and cabins. Staff were professional and friendly. Majority were proactive and either helpful or informative. Services were excellent.
Thanks for taking time for the survey - they have been shared with the LODGE team and are highly valued. We hope to make WI-FI available in rooms when an increased internet capacity is available on GROOTE.
Great location and very friendly and helpful staff. Food was very good. Rooms are comfortable but overpriced for what you get however as the only accommodation in town and the added cost of freight to the island this may explain this. I would consider a return visit.
Many thanks for your comments they have been shared with the LODGE team. You are correct cost of freight to GROOTE does impact on our final selling price. Hope you are able to make a return visit!!!