Poor wifi, almost no English is spoken by staff, horrible AC (the room was like a dry sauna), no iron available (quite basic).
Details: Late October, we had 2 nights booked for us by the organization that invited me, and had some issues with that, which the manager solved eventually, but was possible only due to my girlfriend that can speak Japanese. Otherwise, they barely speak English.
We then got into the room which was hot and dry, AC is only heating, and you cannot open the window! only on the second day, we found a solution, someone suggested to unlock the window (only staff can open the window).
I was speaking at a university the next day, and wanted to use an iron after taking my formal clothes out of my luggage. It's quite basic, and it's the first time I encounter an accommodation (hotel/hostel/B&B/Airbnb) that doesn't have an iron for the guests! I tried to find a solution, asking maybe the cleaning ladies have an iron but received a laugh at the front desk. Eventually, I found a solution outside the hotel, which was very inconvenient.
The wifi was so weak and slow, that you can't really use it for work (sending out emails). The desk was also built in an uncomfortable way...
Maybe all these are fine and normal for Japanese businessmen, but very different from my expectations.
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- Also Known As:
- Tokyo Garden Palace Japan