We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Chinzanso Tokyo
Nearby Hotels
US$330
US$212
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
Forest Hongo(Bunkyo)
US$115
US$92
Rakuten Travel
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Tokyo Dome Hotel(Bunkyo)
US$345
US$223
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$85
US$72
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
Hotel Edoya(Bunkyo)(Great Value!)
US$92
Booking.com
View Deal
  • Breakfast included
  • Restaurant
Ochanomizu Inn(Bunkyo)(Great Value!)
US$81
US$74
Expedia.com
View Deal
  • Free Wifi
  • Restaurant
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
Hotels.com
View Deal
  • Free Wifi
  • Restaurant
TripAdvisor
View Deal
  • Free Wifi
  • Restaurant
Reviews (764)
Filter reviews
764 results
Traveller rating
480
216
44
13
11
Traveller type
Time of year
LanguageAll languages
More languages
480
216
44
13
11
Show reviews that mention
All reviewsfour seasonsbeautiful gardenluxury hotelroom serviceil teatrojapanese gardenl'occitane productshotel gardensoba restaurantthe closest metro stationbeautiful rooml occitanesuperb staffkobe beefcharming hotelyu spathe entire staff
Filter
Updating list...
114 - 119 of 764 reviews
Reviewed 18 November 2015

Having had a very disappointing stay most recently back in the UK, we were feeling a bit wearied by our hotel experiences. No need to worry here at the Chinzanso - if you feel like staying in something of a haven from the bright lights and crowds of central Tokyo, you will find it here. Set in an enchanting garden with a variety of trees, a carp filled lake, a waterfall, small shrines in abundance - even a hill - it is delightful. Not only is the hotel extremely efficiently managed, the staff are all smiling, quick and very helpful and the rooms are extremely spacious and comfortable, the bathrooms excellent and the room service delivered with discretion. And Wifi was rapid and free! We were very happy during our six nights spent here and wouldn't hesitate to return.

I was on my own much of the time since my husband was attending a conference which, I have to say, made no impact on we ordinary mortals in the hotel which was something of a relief. The concierge happily found me a wonderful English speaking guide who touted me around the main sights - she introduced me to the joys of the Metro system but when I wasn't with her, I tended to use cabs which is very easy. There is not much to see in the immediate vicinity of the hotel but there is a very pleasant walk by the river through the residential area of Bunkyo and the magnificent modern Roman Catholic cathedral of St Mary, just by the hotel entrance, is a must. Designed by one of Japan's most renowned modern architects, it is a fantastic space. We loved Tokyo - I hope that you do, too.

  • Stayed: October 2015, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Shellfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchinzansotokyo0, Front Office Manager at Hotel Chinzanso Tokyo, responded to this reviewResponded 27 November 2015

Dear Shellfire Sama,

I am so happy to read that you had a very pleasant stay and are more than happy to return on your next visit to Tokyo. During the conference your husband attended we were actually extremely busy, but fortunately we managed to provide the best possible, regular service and hospitality to all our guests. I will pass your comments on to the staff, as it will really motivate them to keep on working and enjoying their job, even though sometimes it is too busy and very demanding. Your guide is one of our favorites and I will let her know how glad you were with her service. Hopefully you will have another chance to visit us in the near future. Everybody will be happy to see you around.

With warm regards,

Kazutoyo Ikeda
Front Office Manager
Hotel Chinzanso Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2015

Great 5 star hotel, a little out of the way... but just worth it, amazing gardens, room so comfortable, we were just spoiled on this last day in Tokyo, after a great trip. The staff is just another level of service, so helpful... We also had some dinner on the bistro restaurant, very nice. and great breakfast in the morning. Our room viewing the garden.

Room Tip: garden view, just amazing
  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank VitorHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchinzansotokyo0, Front Office Manager at Hotel Chinzanso Tokyo, responded to this reviewResponded 27 November 2015

Dear VitorHR Sama,

Thank you for leaving your very positive review on this site. Of course we are always extremely happy to read that guests had an “Amazing Stay” and love the garden. The staff takes pride in trying to provide the highest level of service and we are always ready to help our guests. Hopefully we will see you back, enjoying the garden in maybe a different season.

With warm regards,

Kazutoyo Ikeda
Front Office Manager
Hotel Chinzanso Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2015

Beautiful gardens in the hotel, tranquil and numerous water features. Very large and comfortable rooms. Location wise, it's a 5 minute walk to the nearest train station but a short train ride to Shibuya, Roppoggi.

  • Stayed: November 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tiak Peow P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchinzansotokyo0, Front Office Manager at Hotel Chinzanso Tokyo, responded to this reviewResponded 27 November 2015

Dear Tiak Peow P Sama,

Thank you for staying with us and enjoying the tranquility of the garden and comfort of the hotel. We are happy that you were satisfied and hopefully we will get another chance to welcome you back!

With warm regards,

Kazutoyo Ikeda
Front Office Manager
Hotel Chinzanso Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2015

This hotel is an real pearl in Tokyo. The luxuous halls gives a first impression that will not stop:
- room is very spacious (around 45 m2) with a wonderful view (we took the City View) through a huge window; bathroom propose a big bath and a shower;
- the spa not only offers a real onsen segregated between men and women, but also different sauna, a swimming pool and a terrace in the garden,
- and of course, the garden: it is just amazing to have such garden with a pagoda, a pound, etc... within the hotel.
Definitvely a place to stay one or several night.

The hotel is located at 10 minutes by foot from a subway; the bus is really convenient: every 10 minutes, with the Yamanote line at 5 minutes.

Note: for such 5 stars hotel in Tokyo, there are special offers around 200 EUR/night for 2 persons.
Visité en novembre 2015

http://www.tripadvisor.fr/ShowUserReviews-g1066442-d504483-r326507118-Hotel_Chinzanso_Tokyo_Garden-Bunkyo_Tokyo_Tokyo_Prefecture_Kanto.html#

  • Stayed: November 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Fab B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchinzansotokyo0, Front Office Manager at Hotel Chinzanso Tokyo, responded to this reviewResponded 27 November 2015

Dear Fab B Sama,

Thank you so much for writing your “A must in Tokyo” review on TripAdvisor. Your comments do motivate us to keep on trying hard to provide the best possible luxury, comfort and service to our guests. All our rooms are indeed 45m2 or larger, which is very spacious, especially for Tokyo standards. It is our concept that guests should be able to relax and enjoy the hotel and garden after a busy day in the city and we are happy that we succeeded in satisfying you. Please come and visit us again!

With warm regards,

Kazutoyo Ikeda
Front Office Manager
Hotel Chinzanso Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

It is not in the city center but commuting is easy in Japan. This hotel has an incredibly beautiful garden. Even if you can't stay, I strongly recommend you to see the garden at least. Also, just opposite to the hotel, you have the cathedral, Catholic.

Stayed: November 2015, travelled on business
Thank crownvict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchinzansotokyo0, Guest Relations Manager at Hotel Chinzanso Tokyo, responded to this reviewResponded 27 November 2015

Dear Crownvict Sama,

Thank you for staying with us and for leaving a valuable review on this site. We were happy to read that you really enjoyed our garden. We are proud to have such a large garden in Tokyo and always encourage guests to take some time to enjoy the beauty of it. The hotel is actually in the center of Tokyo and the nearest shopping and business district is just a few subway stops away. Besides the cathedral, there are some other nice spots nearby which we would like to introduce to you on your next visit. All the staff will be happy to welcome you back.

With warm regards,

Andre Sol
Guest Relations Manager
Hotel Chinzanso Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews