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Reviews (652)
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Reviewed 24 June 2017

Hotel staff is very friendly and helpful. The hotel is close to a metro, but there are no noise disturbances. The area is very quiet and safe. There is a convenience store inside the hotel and another one across the street, and a Starbucks by the other entrance. They have a delicious breakfast buffet which I recommend you get the coupon for (when you book your room). They also have a bakery with the most delicious melon bread. I bought it all on our last day! The rooms are small if you get a full size bed and there are no dressers. You can get a limousine bus (apx $25 USD per person) from Narita airport that drops you off a few blocks away at the Hotel Grand Palace. It is an easy two minute walk to Metropolitan Edmont from there. My daughter and I stayed there for a week we enjoyed every day of our stay!

Room Tip: get the package that includes breakfast buffet. your room will be larger if you request two twin beds
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Elida F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017

I stayed here for 4 days, the hotel is situated in a narrow street a block from the main street. the hotel is quite big and the rooms are comfortable and nice. the breakfast area is very modern and the ambiance was great. the spread is very satisfying, with continental and japanese choices, they could improve with better fruit choices. all the days we were there, the fruits were of the same variety, it would have been better with strawberries, peaches which are plentiful in japan. but overall, the hotel was nice.

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank edwardlorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017 via mobile

Location is off the major street and is quiet. Room was clean and comfortable, staff was polite and helpful.
From Narita airport, you can take the Sobu rapid train to kinshicho and transfer to the Sobu local line and exit the Iidabashi station, from there it is a short walk to the hotel.

Stayed: June 2017, travelled with family
1  Thank socnty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

This hotel is centrally located in the Tokyo business district. It is a few minutes walking from 2 train stations with frequent connections to locations all over Tokyo.The rooms are spotless clean and spacious by Japanese standards. The bathroom amenities provided are the best I've seen anywhere. The buffet breakfast has an extensive range of continental and Japanese items. The free wifi is reliable and fast.

Room Tip: Ask for a room in the newer tower
  • Stayed: December 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Ayman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017

The room is fair size compared to other hotels in Tokyo. We struggled to open our two suitcases, but this is quite the norm for Tokyo.

The room is clean and comfortable and staff are polite and helpful. It was nice that each floor at a drinks dispensing room.

Appreciated the environmentally friendly options offered by the hotel, such as keeping your sheets and having shampoo, conditioner and body wash dispensers.

Even though the room was small, I felt the bathroom was quite generous.

Overall, a comfortable stay.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank HarrieRW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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