We arrived at this hotel on the 25th floor of the building wondering what to expect. Well, it had the wow factor. Wonderful greeting, staff couldn't do enough to make your stay enjoyable. The whole ambiance was relaxing. There was a calm about the building which we have never experienced before. The acoustics were incredible so you didn't hear any noise. It is certainly the place for a peaceful stay.

Both the bedroom and bathroom were well equipped and everything was so neatly packaged and presented. The room is not large but adequate.

Amazing views from the hotel rooms. We were on the top floor which was the 34th. On a good morning you can see Mount Fuji from the checkin desk.

Food was very expensive but Tokyo is an expensive city.

We were looking for a Hotel in Tokyo after a 13 day cruise. We were looking for one that was close to shopping areas, near Haneda Airport, and walking ease from hotel to other areas.

This hotel's lobby is on the 25th floor. We used coordinated transportation from the cruise port to the hotel Cost was 16,000yen. We had a private car to carry 4 large suite cases. Many taxis are not capable of handling this amount of luggage. This pricing from the hotel was reasonable. I check other sources, and having this booked to the room was easy so there was no monies exchanges. All charged to my credit card.......more points for me :):)

Personnel was awaiting our arrival to the hotel and coordinate our luggage to the check in floor. Personnel were extremely friendly and spoke very good English. We were checking into the 30th floor - we reserved a Queen bed room with city view. Best decision made. At night with the lights out in the room, we could view the lights of the city with a glass of wine in our hands.

The rooms are small. Just enough room to place on the floor 2 large suit cases. More or less the same size of a balcony cabin on a cruise ship. Bathroom has a very deep tub. Great water pressure and plenty of hot water. There is no shower spout. there is a hand held shower unit that hangs. Only item I found not favorable. The toilet has a warming unit plus other items to wash one self . Plenty of amenities plus extra razor, brush, tooth brush / paste, Room has a Frig and safe. Plus coffee / tea supplies.

The hotel is walking distance to the luxury shopping area. In the basement you can get subway transportation to all areas in Tokyo. We took the train to the Asakusa area. Was 200 yen per person each way. Took 15 minutes. In addition there are eating areas approx 300 feet from the hotel exit door. Note many places do not open until 7:00 or till 7:30am in morning. Places open later on weekends. So coffee not available until 7:30am........including Big Mac. There are Family Stores for general items needed in case you forgot something plus other places for limited shopping.

The hotel does have a western breakfast. Cost is around 2300 yen........while a breakfast Mac meal goes for 600-800yen.......

Internet was great in the hotel.........no trouble using.

We coordinate with the hotel for air port shuttle to Haneda - cost for 2 around 1800 yen. This was on a normal touring bus. Allow 4 hours from hotel - pick ups, etc, and getting to international terminal. Bus hits 2 other places prior to this terminal. We allowed 3 hrs and were lucky in checking in and by passed a long waiting line. We had just 45 minutes to get a small meal and a drink. If we had to wait in the long line we would have just made the plane.........Traffic to the airport can get very heavy so allow more time then expected...........

Most taxi drivers do not speak English. Or very limited. So have printed data on where you want to go........

We did find it interesting that there is no trash cans. You are expected to take your own trash with you for disposal. Also there is no smoking in shopping areas. There are fines. Streets are very clean.