I would give it Excellent rating however rooms were very tiny. Hotel is kind of hard to find as it is located in a business building and you need to take an elevator to find the front desk. Hotel staff excellent -as everywhere in Japan service is outstanding! Rooms and bathrooms rather on a very small side, breakfast buffet was nice and had western menu items. I would say topical 4* experience
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Generally hotel rooms are small in Tokyo. For a family of 3 travelling we stayed at the Deluxe King which offered a true king size bed and a sofa bed. There were plenty of closet space and drawer space for stuff as we were there for 5 nights. The bathroom is also very spacious so getting ready to go out in the morning was much more efficient. We could see the Tokyo Tower from our room and the city lights at night was an added bonus giving you a sense of the vibrant city. One of the major plus is its convenient location. There is a direct underpass to the Shimbashi metro hub and Shiodome station. This gives easy access to almost everywhere in Tokyo. It is also a short walk to Ginza. There are loads of restaurants within easy reach of a short walk. It was also super convenient to get to Narita airport. There is a train on Asakusa line (from Shimbashi station) directly to Narita airport. Check with concierge for the timetable. The ride is slightly over 1 hour and cost just 1000+yen. This was the perfect hotel and we loved their happy hour at lobby lounge.
We stayed here because of its location: steps from train station, beautiful Japanese garden, and the Tokyo Bay cruise. The staff could not have been more helpful. The amenities were great. We didn't eat in the restaurants, but had a drink in front of the window facing Tokyo Bay. Incredible views. There is also shopping and restaurants within steps of the hotel. It was clean, quiet and the beds were wonderful. We stayed 2 nights before our trip to Osaka and Kyoto. For a reasonable fee, they shipped our luggage ahead to our next hotel so we could enjoy the bullet train without having to haul luggage about. We would stay here again!
The hotel is located above train stations and in between walking area of Ginza shopping district and Tsukiji Market, a lot of restaurants in hotel basement area. We stay at the corner room for 3 adults, room are very clean, organized, separate room for toilet beside the shower area with complete basic amenities, good wifi connection and etc. The whole surrounding areas of the hotel are very quiet, day and night.
My husband and I stayed here during Christmas. The hotel itself is situated in a very handy location with the trains just below and a 5 mins walk away. There were also shopping centers filled with restaurants and a convenience store all near the hotel, again 5 or so mins walk away. We managed to see a lot of Tokyo so it was very handy to have the trains so close to the hotel.
The room itself was ok sized, we opted for the moderate room. Definitely a great choice as the other rooms are a tad smaller then the one we had, it was spacious enough to hold two large suitcases. The bed was comfy and large enough for 2 people. The bathroom was ok, although needed revamping but was still clean. The toilet was separate to the bathroom, had to move from the bathroom to the toilet but didn't mind. The toilet was clean and Japanese design.
The staff at the hotel were uber friendly. We only had one grumpy staff member upon checking in but for the rest of the time there everyone else was so friendly and helpful, when we needed help with directions or general questions.
The only thing we struggled with the hotel is room service. At times when we've had a long day exploring and walking we just wanted the treat and luxury of room service. Although we had restaurants nearby, many, sometimes when it was cold we just wanted to stay in our rooms in the evening.
Haneda airport is only 30mins train ride away, and only one line from the hotel, we used this both ways when using the hotel. It was very convenient and cost effective as the taxis are expensive and shuttles take a long time as they need to stop at different hotels.
As most reviews have said, this hotel is a great location and very convenient with plentiful of restaurants nearby.
Highly recommend! Had a double room, standard, floor 31. Comfortable size (26m) and amazing view! Great soaking tub plus stand up shower. Quality amenities, spotless housekeeping. Great lobby and bar/lounge. Helpful staff. Subway right connected to building (level B2), gym, and café.
