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“Unaccommodating accommodations”
Review of Shiba Daimon Hotel

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Shiba Daimon Hotel
Ranked #97 of 118 Hotels / Ryokan in Minato
Reviewed 13 April 2014

Many are drawn to the Shiba Daimon Hotel due to its prime location close to Tokyo Tower, Hamamatsucho Station and Daimon Station. However, the hotel staff lack an understanding of hospitality and customer service. When we tried to check in and pay by credit card, we found that the fine print in our online reservations specified "cash only" for the discount rate. Two problems here: 1) the condition was in there among other text which had been poorly machine-translated into English, causing general confusion; and 2) The rate they demanded for paying by credit card was far above what the transaction cost the hotel in terms of credit card merchant fees. Further, when I attempted to negotiate regarding the matter with one of the staff, he spoke to me in a rude raised voice.

Here is another problem: Unlike the hotel next door, they don't provide info on the square footage of their guest rooms. These things are so small that there is not enough non-bed floor space to open up a regular suitcase. This makes the hotel good for domestic travelers but not for those visiting from overseas.

The air conditioner cannot be adjusted. We had to switch it off and open the window to provide relief from its unnecessary heating which made the room dry, hot and stuffy.

There are no English TV channels such as CNN

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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2  Thank Ben T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 51 reviews

Reviewed 14 June 2008

Stayed this hotel due to budget reasons for some time and some nights.

This hotel is belonged to typical business hotel in Japanese English, so that room , bed, bath & toilet is definitely very narrow. You can find . If you are travelling alone with little baggage, it's quite okay , the hotel location is very convenient for many major railaway or bus access to go around in Tokyo. Example : You're arrived in Narita airport , and switch to JR (Narita Express) and arrive to Tokyo station, and switch to Yamanote line and 3 stations , you're already at Hamamatsu-cho station , you just walk 8 minutes to hotel ( or one meter taxi costs around JPY 700 - 800). Accessing to Haneda airport is also convenient with mono railway.

Breakfast charge is excluded and fee is JPY 600, but you can find other food in convenience shop near by for saving money and time.

Hotel staffs are very friendly and some of them can provide reasonable response but you can't expect them to have very fluent English communication. Anyway, their attitude is maintained very good level.

Location of hotel is very convenient but there is not many hot point of sightseeing (only Tokyo Tower, etc.)

  • Stayed: April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank Ken_Boon_Yam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: November 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank roselover007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017
Google Translation

Room Tip: ネット予約ですので、よくわかりません。
See more room tips
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank joey931213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017
Google Translation

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank ねもちゅう
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shiba Daimon Hotel

Address: 2-3-6 Shiba Koen, Minato 105-0011, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Restaurant
Hotel Style:
Ranked #97 of 118 Hotels / Ryokan in Minato
Price Range: $103 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shiba Daimon Hotel 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Shiba Daimon Hotel Tokyo, Japan

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