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“Good but no Century Southern Tokyo”

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Hotel Sunroute Plaza Shinjuku
Ranked #5 of 30 Hotels / Ryokan in Shibuya
Certificate of Excellence
Reviewed 28 June 2012

I stayed in this hotel in June 2012 for three nights after staying in hotel Century Southern nearby. This hotel does not compare with Century Southern however it is still a very nice hotel.

The rooms were quite small and in some places very dirty and stained. The walls were very marked and the carpet was old whilst the bathroom was showing its age. The bed was a typical Japanese bed-rock hard and the pillows weren't much better but it was still a perfectly fine place to stay. The weird thing is, wireless is available in the hotel but only on the ground floor or level 2. In Japan the land of technology, wireless not available in rooms is crazy. I found it very annoying to not have wireless Internet for booking and planning the days activities.

In all, not the best place to stay but not the worst. Many of the staff had very good English however their service was a little lacking.

Stayed: June 2012, travelled as a couple
1  Thank Tristan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,176 - 3,180 of 5,020 reviews

Reviewed 26 June 2012

Stayed here for 8 nights as our base in Tokyo. Very close to subway and JR lines. There is free wi fi in foyer and first floor which is definitely a nonus. Also a guests lounge area with free computers, where you can relax and watch TV if you dont want to be in your room. Everything was very nice, only one comment for management - (room 521)even though the carpet was "clean" it was very stained and detracted from the room. Surely some new carpet wouldn't cost much? We definitely recommend this hotel however as everything else was perfect.

  • Stayed: June 2012
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1  Thank MingymooBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

We expected more at the price we paid per night.
Staff was nice and helpful.
The first day we checked in our bathroom was disgusting. There was hair hanging on the bathtub stopper. If they haven't cleaned that, goodness knows what else they didn't clean!
Rooms are extremely tiny and standard for Japan.
Our room didn't even have a view at all.
Would not stay there again.

  • Stayed: June 2012
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Thank stroumpfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

This hotel is very handy for Shinjuku Station (use the South Terrace Exit) and for the JR lines you can use for free in Tokyo. The Narita express also stops here. The hotel itself was very nice and clean; we had a spacious room. In fact, I was suprised that the bed was against the wall on one side as the room was easily big enough for it to fit "propertly". We were on the 3rd floor and I think the room were had was designed to accomodate wheelchairs as the doors were very wide and the bathroom floor was level with the mainn room. This may be why the bed was against the wall. The hotel has vending machines and ice machines and a guest lounge with free wifi and computers. They are more than happy to hold on to your luggage for you. There is a Family Mart Convienience Store over the road too.

  • Stayed: June 2012, travelled as a couple
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Thank NikkiandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012 via mobile

We travelled to Japan in a group of 6 and booked 3 rooms at this hotel. The hotel is easy to find coming out of Shinkjuku station if you take the west exit. It is right near all the hustle and bustle of the city and lots of restaurants and shops are nearby. Location near the station is very convenient as it is a short walk away and harajuku and Shibuya are only a few train stops away. Hotel rooms are small which seem to be the standard in japan, rooms are clean and staff very friendly and helpful.

  • Stayed: May 2012
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1  Thank Angela2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shibuya
#3 Romantic Hotel in Shibuya
#3 Best Value Hotel in Shibuya
Price Range: $177 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
Number of rooms: 624
Official Description (provided by the hotel):
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo

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