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“Clean but has an unfriendly air”

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Hotel Sunlite Shinjuku
Ranked #30 of 84 Hotels / Ryokan in Shinjuku
Reviewed 16 June 2017

I booked this hotel through the usual place when I travel (Qantas Hotels). Wanted something in the main trust area and close to Tokyo but without the price. Chose this hotel as it offered a reasonable rate. However, I arrived from Hokkaido, tired after the flight ad combatting the subway at 1400 where check in was 1500 and there it remained. I waited in the lobby until the appointed time by which time by bag had been taken up to the room. The room itself was nice enough, small by Japan standards but had everything I needed. I came and went a couple of times through the three days I was there, greeting the front desk staff each time and was bearer replied to. I never gave up though. Overall - I guess you could say that the hotel represents value for money and a hotel on the Hooroo system (Qantas) illustrates that. However, the hotel lacks personality and friendliness. The free wi-fi internet took two of the three days to sort out by the staff who clearly were out of their depth with this. Breakfast was an additional charge of around $12 per person for coffee and a roll. Go to Starbucks, the staff are friendlier and have a wider choice. Check-out was a matter of handing in my copy of the registration card and that was that.

Room Tip: Think twice about even looking at this hotel. There are more around
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  • Stayed: June 2017, travelled solo
    • Location
    • Rooms
    • Service
2  Thank Graeme R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 332 reviews

Reviewed 12 June 2017 via mobile

On arrival from Narita Airport I took theJR train to Shinjuku Station, would definitely apply in Australia for a JR Train pass as it makes going around Japan so easy.
Next, the hotel is an easy walk of about 15 mins. It can be tricky if you don't know where the Hotel is.
The hotel is in 2 parts, I stayed in the annex, just across from the main hotel.
The room, as I was travelling solo, was small, but that is usual in Tokyo, but in saying that, it was very comfortable and had all mod cons.
The staff very helpful if you required information they were able to help.
Would definitely recommend this hotel, as it is central to everything.

Stayed: June 2017, travelled solo
Thank Cathey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2017

The location was good. Only a 10 min walk from all the main restaurants and shops and train station.
The hotel itself was very clean and the staff was nice. I stayed in the annex and the room was much smaller than I expected, but it worked. My only complaint is the beds and pillows are horrible. I stayed there for a week and my back and neck were in pain the whole time, the matress is hard and the pillows are stuffed with rice or something, not cotton or feathers. I probably would not stay here again due to that reason.

  • Stayed: March 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Silvz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

Well maintained, clean hotel. It was always quiet and the staff were helpful when we required assistance. Its in a good location in walking distance from train and plenty of food and restaurants. Would go back there to stay.

  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Faith I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2017

Arrived here with my blog friends to the heart of Shinjuku. You find plenty of convenience store running 24hours, vending machine offering lots of choices nearby. The good? You stay near eateries and shopping dostricts. I think them being Jap, the room look really comfortable although it is average decent hotel. Free internet! Good for those who travel on budget.

  • Stayed: November 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Yorroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sunlite Shinjuku

Address: 5-15-8 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #30 of 84 Hotels / Ryokan in Shinjuku
Price Range: $106 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunlite Shinjuku 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sunlite Hotel Shinjuku
Hotel Sunlite Shinjuku Tokyo

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