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Kiang H

Unforgettable stay at Monday Premium Okachimachi.

5.0 of 5 bubblesReviewed 28 Nov 2024
The room is clean and the front desk customer services was top notch and render help whenever I requested especially the 2 Myanmar nationalities ladies whom are patience and polite to customers. Will definitely bring my family to stay at Monday premium Okachimachi hotel in my next trip. Hope that management will convey the commentaries to the 2 Myanmar customer service ladies.
Date of stay: November 2024
Room Tip: Improve on the pillow should provide a bigger size pillow.
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this review
Responded 29 Nov 2024
Thank you for staying at hotel MONday Premium Ueno Okachimachi.
Thank you for taking the time to write the review.
Thank you for your kind feedback.
We sincerely look forward to serving you again next time.
Have a nice day.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (122)
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5 - 10 of 122 reviews
Reviewed 27 November 2024

High quality hotel. Rooms are a decent size and very, very clean. The staff spoke English well and were friendly. Some complaints about the rooms being small are unreasonable; by a Tokyo standard, the room size was fine. The shower was also large. Some reviews about the smell are very valid. The water has a strong sulfur smell that can be quite off putting at first. I got used to it after a day, but others might not.

Date of stay: November 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Akaash K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this reviewResponded 28 November 2024

Thank you for staying at hotel MONday Premium Ueno Okachimachi.
Thank you for taking the time to write the review.
Thank you for your kind feedback.
We sincerely look forward to serving you again next time.
Have a nice day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2024

Location of Hotel is near Train Station & groceries shops. Very convenient!

The hotels staffs are very educated, friendly and helpful! We are happy to stay here with them.

They try their best and totally understand the needs of the guests even when small incidents happen.

Room Check in was efficient, They very clear explanation on the hotel rules and regulations.
Staffs are presentable and Beautiful with a great heart to serve.

Not to mention their freebies meals and alcohol!

The hotel is very clean and comfortable.

Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ZhongMingT2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this reviewResponded 26 November 2024

Thank you for staying at hotel MONday Premium Ueno Okachimachi.
Thank you for taking the time to write the review.
Thank you for your kind feedback.
We sincerely look forward to serving you again next time.
Have a nice day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2024

We are staying a week in Tokyo and wanted a larger room with a kitchenette and washer and the Monday Apart premium Ueno hotel checked all the boxes. It’s a short walk from Ueno Station plus close proximity to Asakusa and Kappabashi. I highly recommend this hotel.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank eda f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this reviewResponded 22 November 2024

Thank you for staying at hotel MONday Premium Ueno Okachimachi.
Thank you for taking the time to write the review.
Thank you for your kind feedback.
We sincerely look forward to serving you again next time.
Have a nice day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2024

Great Accommodation with view at 14th floor for Tokyo Skytree and freebies for hotel guests such as ramen in soy sauce (pork based) and tea/ Japan sake. Good location with few minutes walk from Okachimachi Station.

Room tip: Few minutes walk from nearest station.
Date of stay: November 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Journey20560586195
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this reviewResponded 19 November 2024

Thank you for staying at hotel MONday Premium Ueno Okachimachi.
Thank you for taking the time to write the review.
Thank you for your kind feedback.
We sincerely look forward to serving you again next time.
Have a nice day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2024

We booked 2 nights in a deluxe twin room with a sofa bed which was small, the worst “deluxe” room we had experienced during our 3 weeks travelling around Japan. There was no rack for suitcases and not enough floor space to open 2 x medium suitcases without tripping over one of them. This hotel however, was convenient to a subway line and all we wanted to do in the Ueno/Asakusa area. Surrounding restaurants & market stalls were very good. They have a lovely lounge/dining area on the 14th floor with city views and complimentary drinks but you can't access this area between 10am-5pm which is a shame as it is a relaxing space that would be appreciated as a break between visiting tourist sites during the day.

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bronte_b491
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel MONday 御徒町, お客様サービス / フロント オフィス at hotel MONday Premium UenoOkachimachi, responded to this reviewResponded 16 November 2024

Thank you for staying at our hotel.
I am glad that you had a pleasant trip.
We will consider whether to open the 14th floor all morning, thank you for your sincere feedback.
If you come back again, I would really like to recommend and encourage you to try our Family room, I think it can meet your requirements for the size of the room and the comfort that the Family room brings.
Once again, thank you for your time with us.
I hope you have a new day full of energy and fun.
See you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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