The hotel is off the beaten path. It was a challenge to find using Google Maps.
The staff was nice upon arrival. My room was tiny and I requested an upgrade. The staff took me to a room on the top floor indicating it was an upgrade with more room the room appeared to be the same size.
Once I settled in refreshed to meet my colleague and noticed hair on the sink. Disregarded the hair and kept moving. Later when I returned and showered for the evening is when I noticed hair in the shower as well. This grossed me out. Got dressed was going to stop by the front desk on my way out but they had a line and they were busy. Next morning I informed them of my concerns. They were apologetic. Requested a call from the manager. He did not call. Days later he sent an email offering an apology. I sent back an email inquiring about the email and not a call. I also requested a portion of my money be refunded. He said his English wasn't good and that's why he wrote instead of emailing and he declined my request. There are plenty of great hotel options in the area. I probably won't use this property again .