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“Excellent but families be careful”
Review of Dalhousie Castle

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Dalhousie Castle
Ranked #1 of 1 Hotels in Bonnyrigg
Reviewed 12 October 2011

Recently had a short break at the hotel. Excellent staff, gorgeous setting and good facilities. Wireless internet only works in some parts of the hotel (not throughout as stated) and the spa is ONLY open to over 16's ie. if you're taking the kids, make sure you explore your options thouroughly with hotel before you book. We were granted special permission for our 11 year old as long as we supervised her but it was came a big surprise to us and is buried in the small print somewhere in the Hotel's website. Verdict - great location for a romantic getaway, not ideal for families.

  • Stayed: October 2011, travelled with family
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1  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,103 - 1,107 of 1,429 reviews

Reviewed 24 September 2011

My girlfriend and I stayed at the Dalhousie Castle in Dec 2010 as a surprise for her 30th birthday.  We stayed 1 night in the castle with a further 2 nights at the Balmoral Hotel in the heart of Edinburgh.

When we arrived at the castle she loved it even before we set foot in the door.  The castle looks very impressive from the outside.  Inside we were given a good welcome and were given a complimentary upgrade to one of their Themed 4 Poster Suites which was very much appreciated (I had booked Themed Double room).  The suite was perfect with lovely views of the snow covered fields.  Very spacious, several rooms, lovely bathroom with both bath and separate shower. The hotel was very quiet and very romantic which earned me massive brownie points.

The Champagne I ordered prior to arrival was delivered promptly by a very knowledgeable and friendly guy (I forget his name, Peter I think) waverave us an informative history lesson on the castle.  The spa facilities were also very good.  It was empty during our use which we liked.  Lovely meal down in the unique dungeon….food was very nice, 5 courses if I remember correctly.

The following morning my girlfriend, not knowing where we were moving onto next, was very sad to leave.

We have since reflected on our stay in Scotland a few times and, without doubt, her (and mine actually) highlight was the stay in the Dalhousie which she rates better than the Balmoral.  A big thumbs up from us!  Would recommend to anyone!

  • Stayed: December 2010
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3  Thank Lmatthews01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2011

My parents were given vouchers for their 80th birthday for afternoon tea here. As my cousin was over from Canada, he joined them. They were the only people having tea, but there was preparations going on for a wedding. They were quite disappointed with the service - the coffee came before anything else - it was cold. The food was like eating minature sandwiches - they couldn't make out what was in them but it wasn't very much! Scones were okay but again - all of it was rather sparse. Having to pay £14 for my cousin, they really didn't think it was very good value for money. As my Dad said - we could have had a decent meal for that price - very disappointing.

  • Stayed: September 2011, travelled with friends
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1  Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

We stayed at the Dalhousie Castle on our last night in Scotland. Overall it was nice,but were disappointed in several ways. Although it is an old castle, the overall impression is that it needs some attention. It looks like there has not been the needed upkeep to keep it looking like the upscale lodging that it is advertised as. The furniture in the common rooms and our bedroom needed refinishing, as it was scuffed and badly worn. The wallpaper tired looking. Our friends bed was very hard and they did not have a very comfortable night. Communication as to what level of accommodation we had, (dinner included) was not reviewed with us and we did not know until we were almost done with our meal. The staff were very pleasant and the breakfast lalyout one of the best.

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  • Stayed: September 2011, travelled with friends
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1  Thank MO2cats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

We booked a night at Dalhousie for our last night in Scotland after a few nights in Edinburgh and before heading to London for a few days. Our plan was a relaxing day at the castle and spa as a break between long days walking around Edinburgh and London. For this purpose the Castle was great, with a very relaxing spa and dinner at the great dungeon restaurant, but the stay was not as great as we expected due to the condition of the room.

On approaching the property it's hard not to get excited about the prospect of a night at the castle. It really is a beautiful building in a beautiful location. Check in was quick and friendly, and we were soon in our room, the de Ramseia suite, which is listed on the website as 'carefully restored'. The suite has three rooms, the living room, bathroom, and bedroom. The bedroom is as pictured on the website, a stone walled dungeon room with the 500 year old well in the corner of the room (covered in plexiglass to avoid unpleasant missteps). The bedroom is the highlight of the suite, but even this is slightly marred by the light switch on the wall with "Do not touch" taped to it. The rest of the suite was very disappointing. The living room was very 1970s, with old, very worn, peeling wallpaper and faded dull carpeting. The furniture was also more worn than 'antique'. The bathroom looked nice at first glance, with oak panelling and a jacuzzi tub, but a second look at the tub revealed that it was dirty, and had many cracked and broken tiles surrounding it. One tile on the step up to the tub was completely loose and a cold draft blew in from underneath making the bathroom very cold. Many of the broken tiles seemed to have been repaired poorly with putty, but the repairs themselves were crumbling, leaving little sharp pieces of tile and putty all over the floor.

I mentioned the condition of the bathroom and my disappointment in it at checkout, and a manager was summoned to talk to me about it. She was pleasant enough, but only said that they would check into it and see if some sort of repair could be made. Her excuse for the condition was that the tub is used a lot.

We used the spa and the restaurant and were very happy with both. The spa is beautiful, and the spa pool, while small is a great place to relax. Dinner in the dungeon restaurant was very good, and the atmosphere was exactly what we were looking for when we booked a night in a castle. A bottle of champagne from the beautiful library bar rounded off the evening.

Overall it was a nice experience to stay in a real castle with this much history (Edward Longshanks (of "Braveheart" fame) spent a night here on his way to the Battle of Falkirk depicted in "Braveheart", and Queen Victoria was a later visitor to the hotel). However we didn't book and pay what we paid for a 'nice' experience. No matter how beautiful the castle was and how great dinner was, we were expecting a little more than a dirty tub and peeling wallpaper.

  • Stayed: September 2011, travelled as a couple
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1  Thank Nickpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dalhousie Castle

Address: Dalhousie Castle grounds, Bonnyrigg EH19 3JB, Scotland
Region: United Kingdom > Scotland > Midlothian > Bonnyrigg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bonnyrigg
Price Range: $131 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dalhousie Castle 4*
Number of rooms: 29
Official Description (provided by the hotel):
Dalhousie Castle Hotel and Aqueous Spa is a magnificent 13th century fortress set within acres of wooded parkland on the picturesque banks of the River Esk. From the moment you arrive at Dalhousie Castle a warm Scottish welcome awaits. Whether relaxing in the the Spa, gathering in the library next to the open fire, dining in the vaulted 2 Rosette winning dungeon restaurant, or retiring to your chambers, you will always feel as welcome as the 'Laird'. ... more   less 
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Also Known As:
Dalhousie Castle Bonnyrigg
Dalhousie Castle Hotel Bonnyrigg
Castle Dalhousie

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