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2 - 7 of 517 reviews
Reviewed 19 March 2020 via mobile

An excellent hotel with friendly staff and good food in a truly beautiful setting. This was my first visit to this hotel and this part of Spain.
The hotel has a pool and spa. It is also in a beautiful part of Spain,up in the mountains and a good place for walking and exploring.

Date of stay: February 2020
Trip type: Travelled with friends
Thank lindawC8392OM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GEMMA SANCHEZ DELGADO, Director General at Hotel Izan Puerta de Gredos, responded to this reviewResponded 16 June 2020
Google Translation

Buenos días Linda.
Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.
¡Esperamos volver a verla pronto!
Un cordial saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2019 via mobile

People are friendly but facilities are tired particularly the Spa. You pay extra for the spa and quite frankly is not worth it. Children are only allowed in the pool at certain times. The place is rusty, steamroom is luke warm while sauna does not even have a bucket to poor in water. Jacuzzi is minuscule and pressure shower (only one in the place) only sprays your feet. Towels are in bad shape and changing rooms tiny.
Restaurant is mediocre at best and pricey for what it is.

Date of stay: November 2019
Trip type: Travelled with family
1  Thank 28cgm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HOTELPUERTADEGREDOS, Director Comercial at Hotel Izan Puerta de Gredos, responded to this reviewResponded 4 November 2019
Google Translation

Buenos días.
Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.
¡Esperamos volver a verle pronto!
Un cordial saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2019 via mobile

We spent one night in this hotel in a suite for a very affordable price. The main facility is an old house nicely redecorated. The room was nice ground floor and first floor bedroom on first floor but bathroom somewhat small. Staff is in general welcoming except the cook who has 0 flexibility on the timing. Do not arrive after 3:30 on for lunch "the kitchen closes at 4 pm" and no alternative. The lunch at restaurant was good and good price. One important not nice facility: the spa: No one to attend to explain how it works, the swimming pool was actually quite dirty, the sauna did not work properly and the hammam took 30 min to start (we had to guess how to start it). Again no help, no instructions. The overall spa facility is not well maintained nor very clean. Not nice at all.

Date of stay: March 2019
Trip type: Travelled as a couple
3  Thank CarlosManuel1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HOTELPUERTADEGREDOS, Director de Relaciones con Clientes at Hotel Izan Puerta de Gredos, responded to this reviewResponded 6 May 2019
Google Translation

Buenos días.
Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.
¡Esperamos volver a verle pronto!
Un cordial saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018

We stayed here as part of the VaughanTown program as volunteers speaking Engkish to Spaniards. . Our room and board were free! For that price it is a terrific place. It has seen better days, nicks and scratches throughout but still nice. The mattress was rock hard and the pillows hard to use, but that is by the standards of wimpy Americans. The food ranged from just OK to good. The lounge area is quite nice and the setting is lovely. The staff were quite accommodating to our group. There were many flies but that may be seasonal. For travelers interested in hiking in the Gredos, this would be a good base. Even with the issues that have listed, this was a nice place to stay if you are willing to be flexible and do not expect luxury.

Date of stay: October 2018
Thank Forcrane
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HOTELPUERTADEGREDOS, Director Comercial at Hotel Izan Puerta de Gredos, responded to this reviewResponded 14 November 2018
Google Translation

Buenos días.
Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.
¡Esperamos volver a verle pronto!
Un cordial saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018 via mobile

....but there are some foibles.

Room 1208 is dangerous due to a 30cm square beam low across the entrance to the room and the bathroom. I don't think it would be certified elswhere. I was told there has been at least one accident there.

The surprise for me was the attitude of the staff at reception. The attitude ranged from casual indifference to rude.

Barstaff waitstaff all excellent. Food good.

The setting and other facilities and condition of the rooms cleverly redeveloping an old ranch I think make this a good stay.

I have to say it is not 4 star as it rates itself, but don't let any of the points above put you off.

It's a good place to stay.

Date of stay: September 2018
Thank OhGawd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HOTELPUERTADEGREDOS, Director Comercial at Hotel Izan Puerta de Gredos, responded to this reviewResponded 14 November 2018
Google Translation

Estimado cliente.
Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.
¡Esperamos volver a verle pronto!
Un cordial saludo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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