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Cosmopolitan Hotel
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US$124
US$121
Expedia.com
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Certificate of Excellence
  • Free Wifi
  • Free Parking
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Reviewed 20 August 2011

The hotel itself building wise has a nice old charm to the outside... if you can get past the dirty exterior and rather shady characters coming and going. We were booked in with two others by our company (assuming the guys in toronto just booked the first listing they found) and ALL of us had nothing good to say about the place.

The service was horrible, and we were told that the staff vacated the building at 2am when the bar closed ... so if we worked past 2am we would be locked out. They were practically impossible to pull answers out of and eventually we all just gave up.

The room was on the surface clean, but with a 30+ year old bed that gave you a backache just looking at it, bedding that was so worn it had holes, and a first edition air-conditioner that blew hot air and sounded like a jet engine... it was horrific! The room had been recently (within days) painted, and since the windows were sealed shut there was a really bad chemical smell.

Next time we'll shell out the extra money to stay somewhere better, that is IF the company ever makes that mistake again... which I doubt they will after we all complained!

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank emommy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2011

Had reservation but after walking past shady characters smoking on steps and checking into bar where one was to get room info, I asked to see room. Hallways dingy and smelled of smoke and all rooms had doors open- no other guests. I did not feel comfortable leaving motorcycle behind hotel and asked to cancel reservation. It did appear clean.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Cleanliness
4  Thank Fearlessmsla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC