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Reviews (623)
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68 - 73 of 623 reviews
Reviewed 8 August 2017 via mobile

Rooms clean, staff friendly, good location and plenty of on-site parking. food is a let down tho breakfast buffet was cold and not much selection. Returning to the room after breakfast was like an ice box they had cold air blasting through the room not very pleasant.

Stayed: July 2017, travelled with family
Thank lorrainewalsh17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2017

Hi Lorrainewalsh17,
Thank you for taking the time to give us your feedback on your recent stay with us.
I am happy to hear that you enjoyed your stay with us and have taken your feedback regarding the breakfast and air conditioning.
We are currently replacing our air conditioning units so now guests will be able to control it rom the comfort of their own rooms.
Kindest Reagrsd,
Paul Gill,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

Myself and my family like to visit the hotel for there great food.
The food is always cooked to perfection, I am a vegetarian and they make a great stir-fry.
The staff are very friendly and helpful

Stayed: January 2017, travelled with family
Thank Tiamari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2017

Good Afternoon Tiamari,
Thank you for your lovely review from your dining experiences with us.
It is great to see our valued guests returning to us. We pride ourselves on our customer service and food and it is reassuring to see our customers experience this when they come to us.
We look forward to welcoming you back to us in the near future.
Kindest Regards,
Paul Gill,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

I visited the Claregalway Hotel with my partner, my cousin and her partner. We stayed from Wednesday 2nd to Friday 4th of July and there wasn't one thing I could complain about! Our rooms were ready when we got to the hotel and they were perfect. They were right beside each other with an adjoining balcony and there were lots of goodies & extras in the room that I never would have expected - the dairy milk chocolate bar went down a treat!
We dined the the restaurant the first evening and the food was amazing, just like the service.
I stayed in the hotel over a year ago and it was the food and service that made me book it again and we weren't let down!
I would recommend to everyone looking for excellent service in a great location - perfect for the races as there was a complementary shuttle bus to and from the hotel.
Thanks to all the staff for such an enjoyable stay and we hope to see you again next year!

Stayed: August 2017, travelled with friends
Thank debarraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2017

Hi Debarraj,
Thank you for taking the time to write such a lovely review of your Race Week stay with us.
It is great to see that our guests had such a great time with us and is a testament to the hard work our staff put into ensuring this.
We hope to welcome you back yet again to us next year and many thanks for your loyal custom.
Kindest Regards,
Paul Gill,
Managing Director

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Reviewed 4 August 2017 via mobile

Myself and the family spent 3 nights in the hotel. The hotel is clean and comfortable and the Staff are very helpful and friendly. We visited the pool every evening with our 11 month old baby and 16 year old daughter. Again staff in the leisure centre were spot on.
We were extremely happy with our stay and will return again next year all going well

Stayed: August 2017, travelled with family
Thank pfenno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2017

Good Afternoon pfenno,
Thank you for your wonderful review from your stay with us.
I am delighted to hear you enjoyed your stay and that the leisure centre provided so much entertainment for your family.
We look forward to welcoming you back to stay with us again next year.
Kindest Regards,
Paul Gill,
Managing Director

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Reviewed 3 August 2017 via mobile

Great night Monday to kick off the races bus in and out of the races dinner was fantastic and was reasonably priced free glass of bubbly for every guest from the champagne fountain staff were all very attentive and service was great we were greeted at the door and seated within 10 mins also great new gin menu and cocktails would highly recommend looking forward to the next visit

Stayed: July 2017, travelled with family
Thank Francist83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 September 2017

Good Afternoon Francist83,
Thank you for your wonderful review of your Race Week stay visit to us. We are delighted that you had a great night with us and look forward to welcoming you back to us again.
Kindest Regards,
Paul Gill,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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