Absolutely awful such a disappointment. Spent a fortune for a 1 week break 'stay and play' we couldn't book ANY activities, no swimming, no activities, no restaurant and no entertainment so ultimately paid through the nose for a caravan.
Caravan was shabby with a door that doesn't close properly with a constant draft.
Poor staff all seemed to be clueless teenagers who had no idea what to do and not a manager in site.
If you think you will be able to go and chill and have a drink in the bar... .forget it! If you haven't 'booked'you have no chance. Never experienced a 'holiday'like it.
We are NEVER going to book a Haven 'holiday'again. If you want a top tip, go to a Park Dean site where you can actually enjoy the amenities without the stress and disorganised nonsense.
We will be looking for a partial refund due to the lack of access to 'Stay and Play'.More
- Free Wifi