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Traveller rating
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Reviewed 12 August 2021 via mobile

First time we’ve been to this park, we had a 7 day stay in a ‘Prestige (newer model)’ caravan which was was spotlessly clean upon our arrival. We were impressed with the space this caravan provided… it even had a dishwasher! While our caravan didn’t have dedicated parking (we were in the ‘Gwent’ section) we were able to park a short walk away and never had any issues parking too far away during our stay.

In terms of facilities on site, this park is one of the smaller ones we’ve visited but still hits the high standards we have grown to enjoy from Haven even with COVID 19 restrictions in place for the majority of our stay.

We did book activities beforehand and the kids were able to try their hand at Segway riding, target-shooting, high ropes and bungee trampoline which they thoroughly enjoyed. The staff supervising each of these activities were just excellent, patient and encouraging at all times and ultimately made the activities all the more enjoyable.

We weren’t able to book mash and barrel but were able to book a night at the show bar. We also found that you could go to the show bar without a booking if you went after 9:15pm, subject to availability, so did that on a couple of occasions too. The show bar experience was very well organised, table service and staff were excellent.

Quay West is perfectly situated about 5-10 mins walk from the beach courtesy of its own path. Quay West is also approximately 15 to 20 mins walk from New Quay harbour and this can be accessed by road (half the journey is up hill) or by walking across the beach (low tide only).

In summary then, definitely worth a visit and we would definitely like to return at some point. Even though we visited during COVID restrictions we didn’t feel this impacted on the experience a lot and if anything the excellent service provided by the parks staff shine through even more.

Date of stay: August 2021
Trip type: Travelled with family
1  Thank Rob_and_Jess
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 August 2021 via mobile

Just back from a 3 night stat here and still one of my favourite parks. Our standard caravan was clean and comfortable with lovely sea views. Not overcrowded at all. We were able to see entertainment each night at 21:15 ( booking twice in advance) and did eat once in the Mash & Barrell. Entertainment did not blow me away, although Adam (Funstar) on Sunday has a fantastic voice and did the best show. Table service was great too. Not sure why the Nature walk has been closed, but still lovely access to the beach. Restrictions in Wales have eased over the weekend, so things slowly getting back to normal and you can now sing out loud & dance!

Date of stay: August 2021
Trip type: Travelled with family
Thank JulieR812
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 August 2021

Had fantastic week at quay west. All tho wasn’t much could book due to COVID was fantastic boat trips and amazing views. I have a autistic daughter and in evenings when we went to our hr slot for entertainment was made to feel so welcome and included by a wonderful staff member called jasmine ❤️ Will definitely be coming back as now my daughter has a wonderful new friend she’s dying to see again

Date of stay: August 2021
Trip type: Travelled with family
Thank Beautifulalexis1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 August 2021

Recently had a 3 night stay at Quay West with my daughter and 2 grandsons. This was our 5th visit over the last few years. Our caravan was spotless and we felt very safe with regard to covid. We managed to book swimming sessions before we arrived which was great. We had also booked aerial adventure and target shooting but those activities were cancelled at short notice which was very disappointing.
We'd booked a table in the Mash and barrel vis the Haven App. The service was excellent, very helpful friendly staff. The food was good quality , served quickly and good value. The children enjoyed the arcades and again the staff there were excellent, very friendly and very helpful if any if the arcade machines failed to work properly. Nothing was too much trouble for the staff which made it a great weekend.

Date of stay: August 2021
Trip type: Travelled with family
2  Thank webboWales
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 August 2021

We spent a lovely week here. Great location next to the most amazing kid and dog friendly beach.

I was worried that the park would be noisy as it was so big, but not at all! It was just lovely.

The caravan itself (Gwent 31) was fine, although pretty dirty. On arrival I had to clean the fridge and some of the pots and pans. Inside of the wardrobes were dirty too, with debris from previous visitors.

The facilities are good, albeit tired. Park is nice, although a bit basic. Restaurant good and service good. Arcade was a hit! Shop well equipped if a little expensive. Pool needs love and attention.

Date of stay: July 2021
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Thank 352kathrynm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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