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“Restaurant visit only”

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Albergo dell'Agenzia
Ranked #1 of 1 Hotels in Pollenzo
Certificate of Excellence
Reviewed 28 February 2017

We travelled two hours from Genova to this venue and had a tour of the Estate before lunch then a tour of the Wine Bank. Home of Slow Food the whole experience was devine, Staff were excellent and attentive, Food & wine second to none and in my opinion not excessively expensive. The experience was well worth the journey but then I wasn't driving!!

Room Tip: did not stay at hotel but restaurant is attached to it.
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  • Stayed: February 2017, travelled with family
    • Value
    • Service
Thank JOHN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pollenzo, Direttore at Albergo dell'Agenzia, responded to this reviewResponded 21 March 2017

Dear John,

We really thank you for your review!
We are so happy that you enjoyed your stay here at our hotel, at the doors of Langhe.
We hope you will have another opportunity to visit us and repeat the experience you had.

Kind regards from Pollenzo.

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8 - 12 of 427 reviews

Reviewed 25 January 2017

The drive up appeal to Albergo dell'Agenzia is lovely. The old manor house seemed filled with character but we were disappointed in the actual accommodation. We managed to book a one night stay during the Alba Truffle Festival so the rates could have been higher than normal for the room available to us. The loft style accommodation was quite uncomfortable with the bed upstairs overlooking a small seating area below. Since the bathroom was downstairs any late night visit meant turning on the stairway light which lit up the bedroom too. Upstairs was always too warm and downstairs too cool. The furnishings were quite institutional and were not in keeping with the old manor house style. It just seemed very basic.

Even though we needed to go directly to the bar to order drinks we did enjoy the bar/lounge during aperitivo. This is the one area of the hotel that felt as if it belonged in an old manor house with its parlour style setting and high arches. Dinner in their slow food restaurant was very good but not exceptional, although the wine list was extensive and well priced.The restaurant itself is a large rectangular room lacking in any character. I assume the food is suppose to be the highlight here but an inviting location makes a huge difference in ambiance. The restaurant was completely full and the waitstaff did an exceptional job keeping up with the diners. Breakfast was included in the room rate and was very good.

It was definitely worth a one night visit. The summer months would offer more variety too as we noticed an outdoor bar area, lovely swimming pool and grounds. Our one regret was not being able to take advantage of a lunch at the gastronomic university next door. This is something to research before visiting the area as they have visiting chefs from around the world who also prepare simple lunches for the students and lucky visitors during certain periods.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank theWanderingPetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pollenzo, Direttore at Albergo dell'Agenzia, responded to this reviewResponded 28 January 2017

Good morning,

Thank you for your review and for your opinion about our hotel.

We are glad that you enjoyed our hall and lounge during your aperitif at our bar.

We are sorry for the impression you had about the room. Our reception is always at clients' disposal for any requests and our staff would have been pleased to help you with your questions and to make your stay unforgettable.

We hope to have you again as our guests in order to show you all our high-quality services, included our relax and fitness area with steam bath, jacuzzi, sauna, gym and our massage service with professional staff.

Best Regards from Pollenzo.

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Reviewed 6 January 2017

Food is slow - and so is its serving. But you'll accept it, because it's worth waiting for some extra time between the courses tasting fresh and genuine. It's perfect for business dinners as it's quiet and the dining room is wide and comfortable. A good stop in your food and wine Italian grand tour.

Stayed: October 2016
Thank PiemontePiemonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pollenzo, Direttore at Albergo dell'Agenzia, responded to this reviewResponded 28 January 2017

Good morning,

We really thank you for your precious review.

We are glad that you enjoyed the food that our chef and staff prepare with cure and attention for our guests.

Our charming restaurant awaits you to taste another time our dishes. See you!

Best Regards.

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Reviewed 18 October 2016 via mobile

We stayed four nights in this hotel. Hotel has agreat location if ypu travel by car and want to have easy access to different wine and truffle hot spots in Barolo region. Hotelnos also very nice: great restaurant with slow food and big wine list, good breakfast, good rooms, good breakfast, good bar with great aperitivo and bed was very good for a hotel bed. Evrything worked well. The only small negative is that there is no close by old town with street cafes to walk around in the evening. We will stay here again.

Stayed: October 2016, travelled as a couple
Thank Hiihtopummi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pollenzo, Direttore generale at Albergo dell'Agenzia, responded to this reviewResponded 5 November 2016

Good evening dear,

We really thank you for your good review and we are really glad that you enjoyed your stay here at our hotel.

We hope to welcome you another time in the future.

Best wishes from Pollenzo!

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Reviewed 16 October 2016 via mobile

We stay end of September for 3 days price 280 Eu for night the room was very modest for this price . Maintenance not so good and floor characterized from brick impossible to clean well that give the idea of walk on the dirty . Style approximate . Usually for this quality and space we pay maximum 100 Eu and not 300 . Our suggestions is ok till 130 Eu but not pay more Different story the restaurant price and quality are perfect .

Stayed: September 2016, travelled on business
Thank paolo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pollenzo, Direttore at Albergo dell'Agenzia, responded to this reviewResponded 29 November 2016

Dear Paolo,

We thank you for your review.

We are glad that you enjoyed the dinner in our restaurant Garden.
We are sorry that you didn't like ouor historical floor, the original one.

We hope that you will give us another chance to show you the quality of our services and staff.

Best regards.

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Additional Information about Albergo dell'Agenzia

Address: Via Fossano 21, 12042 Pollenzo, Italy
Region: Italy > Piedmont > Province of Cuneo > Pollenzo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pollenzo
Price Range: $233 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Albergo dell'Agenzia 4*
Number of rooms: 47
Official Description (provided by the hotel):
The Albergo dell’Agenzia arises from the idea of Slow Food and it’s particular suggested for the persons who are looking for the pleasure of good taste and ideal but surely welcoming and pleasant.The 4-star Albergo dell'Agenzia hotel is situated on the beautiful restructured neo-Gothic country estate of King Carlo Alberto of Savoy.The site also comprises the University of Gastronomic Sciences, the Wine Bank and Guido’s restaurant. The hotel itself welcomes guests to Pollenzo in an atmosphere that is once warm, friendly and why not smart. ... more   less 
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Also Known As:
Albergo Dell`Agenzia Hotel Pollenzo

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