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16 - 21 of 541 reviews
Reviewed 22 December 2022 via mobile

The whole team was really friendly and welcoming. Had a great stay, room was very value for money as well! Appreciate the complementary drive to and fro the ferry terminal.

It’s located next to Lagoi Bay, pretty convenient, just a walk away. Plaza Lagoi is next door as well, but it is mostly vacant; there was only a massage parlour and a souvenir shop. Plus point for being near the Lake Lagoi too!!

Would recommend to go for the traditional Indonesia massage, very comfortable! Breakfast buffet spread was great too.

Date of stay: December 2022
Trip type: Travelled with family
Thank Travelwithpotati
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Lagoi Hotel, Marketing at Grand Lagoi Hotel by Willson, responded to this reviewResponded 2 January 2023

Dear Travelwithpotati,

Greetings and thank you very much for your review.

Glad that you have enjoyed your stay and hope that you will return soon.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2022 via mobile

We had enjoyed 3D2N stay over there. Deluxe room is clean and spacious. Nearby BBT terminal as just 10mins drive away. Hotel staffs are very friendly and fulfilled all of our requests. Few eateries are available in hotel area and local foods are delightful.

Room tip: Most of shops in Plaza Lagoi are remain closed. No money changer available in hotel. Nearest one is at BBT ferry terminal.
Date of stay: December 2022
Trip type: Travelled as a couple
Thank Excursion60266626649
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Lagoi Hotel, Marketing at Grand Lagoi Hotel by Willson, responded to this reviewResponded 22 December 2022

Dear Excursion60266626649,

We are pleased to learn that our staff made your stay pleasant. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are also grateful for your great comments about our rooms clean and friendly staff. I will make sure that your comment is forwarded to the team.
We hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back soon

Best Regards,
Management
Grand Lagoi Hotel by Willson

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Reviewed 12 November 2022

A short getaway but left with a great memories ❤️ such a wonderful hotel , excellent service and a very friendly and approachable staff especially to Joices and her team for making this trip unforgettable looking forward for our next trip with Grand Lagoi

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank rejjer16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Lagoi Hotel, Marketing at Grand Lagoi Hotel by Willson, responded to this reviewResponded 14 November 2022

Dear Rejjer16,
Warmest Greetings from Grand Lagoi Hotel by Willson!

Thank you for staying with us and sharing your recent stay experience at Grand Lagoi Hotel by Willson!
We are so pleased to learn that our staff made your stay a pleasant one. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are also grateful for your wonderful comments about our staff - Ms Joices and her team has made your trip an unforgettable one. I will make sure that your comment is forwarded to the team.
We hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back soon

Best Regards,
Management

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Reviewed 23 October 2022

Very good room service and nice staff! The rooms were very clean and the facilities there was excellent. There was entertainment room and also a nearby massage area which made everything very easy. Free bicycle to rent too!

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Q2104XIjeremyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Lagoi Hotel, Marketing at Grand Lagoi Hotel by Willson, responded to this reviewResponded 25 October 2022

Dear Q2104XIjeremyl ,
We are so pleased to learn that our staff made your stay a pleasant one. We are very sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
We hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back soon
Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2022

staying for 1 night on this hotel was wonderful. i got big room with a good lake view. the breakfast was not really complete but its taste good. staff are really helpfull. compliment to putry (if am not mistake) from receptionist wo help me to call ferry ticket to change schedule. good job grand lagoi!

Room tip: best viewes
Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank nadyanaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Lagoi Hotel, Marketing at Grand Lagoi Hotel by Willson, responded to this reviewResponded 25 October 2022

Dear Nadyaridhao,
Thank you for staying with us and sharing your recent stay experience at Grand Lagoi Hotel by Willson. We are very delighted that you have enjoyed our hotel facilities and we take note on your comment toward our front desk agent- ms putri, who has assisted you during your stay. We hope to welcome you back in the near future. Please do not hesitate to reach us again!
Best regards,
Management

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