We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4 people are viewing this hotel
TributePortfolio
US$150
View deal
Fully refundable before 06/04/23
No prepayment needed
Booking.com
US$161
View deal
Fully refundable before 05/04/23
Hotels.com
US$160
View deal
Fully refundable before 06/04/23
Expedia.comUS$160
TravelocityUS$160
AlgotelsUS$174
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (815)
Filter reviews
815 results
Traveller rating
328
295
118
44
30
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
328
295
118
44
30
Show reviews that mention
All reviews lagoon view man made lagoon water activities garden tent cable ski patio restaurant ferry terminal activity center indoor playground open concept huge lagoon rent a scooter bbq dinner f b sofa bed atv rides local food
Selected filters
Filter
Updating list...
46 - 51 of 815 reviews
Reviewed 24 February 2020 via mobile

We were greeted at the ferry terminal (Bandar Bentan Telani Ferry Terminal) where we waited for about 5-10mins for the bus shuttle to take us to the hotel which was just another 5mins drive.

When we got to the hotel, all the staff were waiting for us with cold towels and a welcome drink. Dewi, who was very friendly and helpful checked us into our Garden Tent which wasn’t too far from the lagoon. We also opted for the bbq outside our tent which was great and I definitely would recommend it.

As for activities, there are plenty around the lagoon and you can opt for packages that fits your liking.

Unfortunately, we only booked for 1 night but we were not disappointed at all and will definitely be back.

P.S. you can hear your neighbours talking and music but it’s in tents glamping!

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank Noreiksng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Natra Bintan a Tribute Resort, Marketing at Natra Bintan, a Tribute Portfolio Resort, responded to this reviewResponded 24 February 2022

Dear Noreiksng,

Thank you so much for sharing your amazing experience!
We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable.

Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon.

With warmest regards,
Ratna Wahyuni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

We had a blast and nice sunny weather and rain in the evening and at night The resort is superior, the staff is super friendly and useful. Breakfast buffet was great with a big varieties and charming chefs. We really enjoy our time and we'll probably to back again. We highly recommend it if you wanna get away for the weekend and do some water sports. The pool is impressive, very big and every well maintain. The ATV, segway ride was really fun and my family really enjoy it.

Date of stay: January 2020
2  Thank StanleyO129
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Natra Bintan a Tribute Resort, Marketing at Natra Bintan, a Tribute Portfolio Resort, responded to this reviewResponded 24 February 2022

Dear StanleyO129,

We are delighted to learn that you had an excellent stay with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. Should you need anything, please do not hesitate to contact us for any assistance.

We all look forward to welcoming you back to our resort.

With warmest regards,
Ratna Wahyuni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2020 via mobile

Such a great concept. Loved the round tents and all the furnishings. Feels like you’re on safari when you’re inside. We were upgraded to a lagoon view safari tent and loved it. So nice to have a view out to the lagoon and to have your own outdoor table, chairs and sun loungers plus you walk straight out your door on to the ‘beach’ and lagoon. The tents are really spacious, beds are comfortable and the outdoor bathroom is lovely. Loved showering in the fresh air and having such a big bathroom.

The service was excellent from check in to having things delivered to the room. The bar fridge was hopeless, even after receiving a new one, so we had to ask for buckets of ice. It was delivered to the room immediately. All the staff were lovely, polite and friendly however not up quiet up to Marriott standards. Hopefully they will improve over time and learn more about what western tourists expect. Apart from the bar fridge not being cold the main downfall at Natra is the restaurant and food. The pizza was basically a flat/pita bread with too much cheese that was only just melted - not nice and cooked/bubbly like a proper pizza. The food options could be improved. Not what you’d expect to find at a Marriott hotel. Drinks are very expensive - hence the need for a bar fridge or ice!

The lagoon is loving for swimming. Didn’t do any of the water activities. Spa options were almost double the price of the spa 5 mins away.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank 785vickir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Natra Bintan a Tribute Resort, Marketing at Natra Bintan, a Tribute Portfolio Resort, responded to this reviewResponded 24 February 2022

Dear 785vickir,

We would like to thank you for the rating given and for your time to share your feedback.

It was with a heavy heart we read about your feedback. We strive to give every guest excellent service but clearly we failed to meet your expectations. Please rest assured that we will take the necessary actions to prevent any such future occurrence.

We thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you in our resort at the nearest future for better experiences.

Warmest regards,
Ratna Wahyuni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2020

It was my first glamping experience and I definitely had an enjoyable time. The room was clean and stylish and service was great although there was quite a bit of delay in checking in. The breakfast buffet spread was awesome too! There was a wide selection to choose from. The tents were sufficiently spaced apart from each other hence there was good level of privacy. There were no mosquito problems as well :)

Date of stay: December 2019
    • Location
    • Rooms
    • Service
2  Thank daphnekeok
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Natra Bintan a Tribute Resort, Marketing at Natra Bintan, a Tribute Portfolio Resort, responded to this reviewResponded 24 February 2022

Dear Daphne K,

We are delighted to learn that you had an excellent stay with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. Should you need anything, please do not hesitate to contact us for any assistance.

We all look forward to welcoming you back to our resort.

With warmest regards,
Ratna Wahyuni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2020 via mobile

We went to Natra on 20 to 22 January 2020 to celebrate our 5th wedding anniversary. We have no complains. And already planning to go again soon! Yeah! Totally glamping experiences and i was shocked there's no mosquitoes! It's really a value for money resort. Expensive but high class treatments. Room service and maintenance was very fast. Less than 5mins. Our water heater didnt work and so we called the reception counter and less than 5mins the maintenance personnel came and fixed the problem.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank 258nurzilliana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Natra Bintan a Tribute Resort, Marketing at Natra Bintan, a Tribute Portfolio Resort, responded to this reviewResponded 24 February 2022

Dear 258nurzilliana,

Thank you so much for sharing your amazing experience!
We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable.

Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon.

With warmest regards,
Ratna Wahyuni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews