Not a good experience unfortunately. Please note there are NO lifts in this hotel. Lots and lots of stairs. Our room was in the eves of the building with the most uncomfortable bed Ive ever slept in. It was the most basic room Ive ever seen. We complained and was moved to the Executive room one floor down. Still not great but slightly better than the hostel room upstairs (thats what it felt like). Staff couldnt of cared less about our stay, no mention of the two weddings taking place and no mention of the fact the music would be so loud you wouldnt sleep so didnt really matter about being upgraded. Wish I had now gone to the Premier Inn up the road. When we checked out on the sunday there was no "hope you enjoyed your stay" "thank you for staying" or even a "goodbye" their customer service was disgraceful. I would not recommend this hotel to anyone.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com and TripOnline SA so you can book your Thurrock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.