I recently visited the hotel with my partner and our little chihuahua using a 'buy a gift' two night stay voucher. On arrival, the staff were very friendly and smiley and we felt very welcomed including our little dog. The only issue with our arrival was that we were informed there was no guest parking and we would have to use the public pay and display carpark located around the corner. (not too much of a problem at all!) Our room was equipt with everything needed, including a flat screen tv, dressing table and mirror area, a double bed, ensuit with both bath and shower, as well as complimentary teas and coffees. As we arrived in the evening, we didnt attend the evening meal service but decided to go down to the bar for a couple of drinks later on. We were greeted by a very friendly young man serving on the bar who was very polite and accommodating and chatted to us quite a bit. My only concern was the other customers drinking in the bar acting quite strange and being a bit intimidating towards us (again nothing to do with the staff or the site!). the area is nice with lovely views of the hills, the town right on the doorstep of the hotel, and plenty of nice walks for the dog. we had breakfast which was very satisfactory and had everything you could want available. Our second night in the bar we were greeted by a lovely lady who again was very friendly and accomadating, even bringing over fresh water and a biscuit for our dog which was lovely. However again, we were made to feel quite uncomfortable by another customer in the bar which was a bit upsetting. Over all the the hotel is a lovely historical building with lots of character and the staff couldn't of being friendlier, and the fact the hotel is dog friendly is a plus, as we wouldn't of been able to go away if not.
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