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“Staff not bothered”
Review of Costa Coffee

Costa Coffee
Ranked #2 of 2 Coffee & Tea in Radlett
Restaurant details
Reviewed 3 weeks ago via mobile

As you can see from pictures although we were there about half an hour to an hour before closing seating areas were already ready for staff early finish.
Hoover placed unattended in middle of shop but no staff using -trip hazzard
Also staff not using proper cups claiming dish washer was not working -but clearly wanted early finish so gave take out cups instead.
Canopy outside was ready for quick staff get away.
Loyalty system not working per staff -maybe another plan for a quick escape.
Staff seemed more interested in talking to themselves and getting away early than helping customers.
Very poor -will not be coming back to this place again despite being happy with 99% of other costas I have visited.

1  Thank Rhinos007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 10 reviews

Reviewed 29 January 2018

Arrived quite late for lunch, around 3pm, so there wasn't much choice of cake and sandwiches, but we found something and the service was quick and efficient. Its well located for people watching and you can park at the train station just around the corner opposite.

Thank Anne-Marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

Came in here for a meeting over coffee, didn't seem clean, staff were going behind the counter without uniforms on and were loud banging cups and glasses, not one cracked a smile or even acknowledged me as a customer, would give it a wide berth

    • Value
    • Service
    • Food
Thank stuart w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2017 via mobile

Coffee ok but staff need to cheer up a bit. Also their no dogs policy is ridiculous. My Labrador is cleaner than most the customers that come through you door. Cafe Nero allow well behaved dogs, why don't you? There is no law against dogs in coffee shops!

Thank Criticalboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2016

Great service great coffee do my latte just how I like including my other half a black coffee sometimes can be very busy

Thank angelao897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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