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1 - 6 of 178 reviews
Reviewed 8 January 2019

It's a newly renovated hotel situated in a valley.The management group runs three sister hotels in the region. I like Kitayuzawa Mori no Soraniwa because (1) the floor-to-ceiling window wall frames a stunning snowy mountain scene in a super spacious lobby; (2) during day time you can access to the outdoor onsen-water swimming area for families; and (3) they have a huge play houses for kids in basement. This hotel is in contracts with tour groups so you will see groups check in. But the hotel is so big that they manage to accommodate the needs of tour groups as well as individual family parties like us. Dinner and breakfast buffers provide a wide range of choices and the roomy dining halls would allow you to enjoy your meals quite comfortably.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank enkevin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 May 2018 via mobile

We were on a 7-day tour of Hokkaido. Our tour arranged for us a 1 night stay here. Wow! Everyone was amazed and impressed by this wonderful hotel. Located away from all the busy happenings, but i still say its the best in town. Very new n spacious lobby, very huge restaurant for guest, lots of varieties for breakfast, all the staff are very well trained, friendly, polite n helpful...very welcoming. Room is big n clean. There is a onsen hot spring in the hotel itself. Wow! You can even find a nice Wedding Chapel right next to the hotel. A crystal clear river nearby, fresh air in surrounding. Love this hotel.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank AlvinTaikor
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 January 2018 via mobile

It took me a while to decide on kohantei @ lake toya vs this hotel. I had read numerous complain on kohantei about the tourist group and tired rooms.

I am so so glad i finally chosed this hotel. The lobby area was stunning..and new..everything here was tip top condition...the dressing room after onsen was very clean and provided everything you need including shiseido lotion.

And for the kids...there was santa claus hunting game..omg.their goodie bags reward was nothing i imagine..it was a big bag of food for the kids..there was also heated pool ..playground by the dining area.

The buffet was alright...too much selection..took a while to make a trip each time.

I strongly encourage ppl to try this hotel. By the way theres another hotel 2min drive away which look exact..so becareful. This hotel have a forest in the sign.

Date of stay: December 2017
Trip type: Travelled with family
4  Thank we-o-see
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2017

Stayed there for only one night and I found the hotel to be both modern and traditional. Nice big comfortable room with a Japanese style. Amenities such as a fridge, coffee and tea as well as a wide assortment of toiletries were provided. The onsen was very nice and big with both indoor and outdoor pools as well as very nice bathing facilities. Breakfast was fantastic with a very large dining area and a large verity of food ranging from asian to western.

The drawbacks are that there is no internet connection at all and the bathroom in the room is very small and there are no shops nearby. There are many vending machines to buy drinks.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Adrian S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 December 2017 via mobile

5th day into the 9 days package tour amd have used a few hotels and this is the best by far. The buffet dinner has a wide spread of food, spacious and witg a kids play area in the corner. Onsen has 5 indoor pools and 1 outdoor pool, there's 1 communal pool, din try that. Need to wear swim suit. A games area and karaok in the basement. Very enjoyable stay.

Date of stay: December 2017
Trip type: Travelled with family
2  Thank weedch
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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