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Reviewed 14 March 2021

This brand new luxury condominium hotel is well designed for comfort of guest to enjoy all season of play at Rusutsu. The room is beautiful and stylish and it has everything you require! One impressive item in the room, which guests definitely appreciate is the powerful humidifier that hydrate the room! This is truly a big plus point!

The connected onsen is a true gem and we really love it that its 1 min walk from the room.

Room tip: room facing the mountain is extremely beautiful
Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank hokkaidoholidays
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jayan Shrestha, General Manager at The Vale Rusutsu, responded to this reviewResponded 18 March 2021

Dear hokkaidoholidays,

Warm greetings from The Vale Rusutsu.
Thank you very much for choosing us for your stay and for taking the time to leave your wonderful review.

We are so glad to hear that you enjoyed your accommodation and like our hotel design, comfort, and connectivity to the Onsen.

Once again, we are thankful that you chose to stay with us. We look forward to welcoming you back very soon.

Best regards,
The Vale Rusutsu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2021

The rooms are just the right size, stylishly furnished with all the necessary amenities. The connected onsen is a great feature, and the location of ski-in ski-out is perfect. The staff are super friendly. Preparing for skiing can be quite stressful (all the necessary stuff, staying warm, walking with boots and skis, etc etc), but staying here helps to overcome pretty much all those hassles.

Room tip: Rooms facing East Mountain have great views
Date of stay: December 2020
    • Value
    • Location
    • Service
1  Thank alaistern
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jayan Shrestha, Guest Services / Front Office at The Vale Rusutsu, responded to this reviewResponded 18 March 2021

Dear alaistern,

Warm greetings from The Vale Rusutsu.
Thank you very much for choosing us for your stay and for taking the time to share your wonderful review.

We are thrilled to hear that you were impressed by our service & location.
Your kind words will be shared with our team, as these will motivate us to improve our services even further.

Once again, we are thankful that you chose to stay with us and for leaving valuable feedback. We look forward to welcoming you back very soon.
Best regards,
The Vale Rusutsu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC