Plus: The Lake Suite hotel only opened in August 2019, so we were among the first guests and therefore report in detail here.
The Lake Suite is the new building connected to Toya Sun Palace. The Lake Suite seems rather 5 star, the older parts probably not.
Entrance and lobby 10 (10), really nice with lots of air and water.
Rooms 10 (10), beautiful. Balcony with excellent view of the lake. Watch the fireworks in the summer.
Food 8 (10). Great choice for buffet dinner plus extra beef or sashimi served at the table. Breakfast a little less stunning maybe for non-Asians. Also, the menu does not seem to change (over the three days we stayed).
Onsen 11 (10). Roof-top onsen with infinity pool and perfect view of Lake Toya and Mt Yotei. Not sure you can do better. Plus private onsen in room.
Minus: We had a room for two occupied with two kids (on an extra bed). Unsurprisingly, there was little space and we had to be creative with hiding the suitcases.
Restaurant was in the "old" part of Sun Palace where the atmosphere is good but not as nice as in The Lake Suite. As mentioned, the breakfast was not perfect (choice of coffees, continental breakfast). Also, the menu does not seem to change (over the three days we stayed).
Level of English spoken was sometimes just at average Japanese standards.More
- Free Wifi
- Free parking