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2 - 7 of 27 reviews
Reviewed 5 October 2019

This hotel is absolutely gorgeous! The design is very modern, yet there are traditional Japanese aspects incorporated as well. Every room has a view of Lake Toya and you can also soak in the onsen while you look over the stunning view. The lounge area are filled with chairs over looking Lake Toya and the lounge also offer some free drinks and snacks during check in for all guests. The price tag is well worth for what's offered in the hotel.

A couple of things which I think the hotel can improve on is the finer details found in other hotels/onsen. There was no tea prepared for us upon arrival to our room, though the lady that bought us to our room was pretty courteous while showing us the features of the room. Also, there is no luggage rack in the room, so we had to leave our luggage and bags on the floor or the couch which is not sanitary.

They also have a public onsen on the 8th floor of the hotel as well as a tiny gym. Depending on your room package, your meals could either be inside the hotel restaurant or be a buffet at a restaurant at their parent hotel next to them, which is a short three minute walk over.

There are four types of rooms at the hotel. First, there is the universal room which there is only one on each floor. There's also the corner rooms on both ends of a floor and the garden terrace room which is found only on the first floor. The last time is the terrace rooms which fill the rest of the hotel out.

Room tip: Book early for the universal room!
Date of stay: August 2019
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2  Thank ccsnf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 April 2022
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Date of stay: November 2021
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 December 2021
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Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 September 2021 via mobile
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Date of stay: September 2021
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 January 2021 via mobile
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Date of stay: January 2021
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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