Indeed, the room is wide and the hot spring quality is good. However, They were all.
Though there were 3 pair of slipper in the room,
bath towel, towel, toothbrush, glass,tea cup , mug cup ,tea set are all for two persons. I called to bring them but the staff could not succeed in the first try. In other country,it happened that so so. But in Japan,this is the first time that it is not equipped and the staff failed.
We had to eat dinner in a hall, not in a restaurant. During our dinner, there were large groups, at least 3. It was very noisy and they are rude. But the staff didn't cautioned them and didn't rebuke them.
Meal was disastrous. There were number of dishes but were bad. It was bad rather than not delicious. Worst of all, nigiri zushi and ramen. That was not a nigiri-zushi. That was not a ramen. Do they not ashamed to provide them?
During the dinner time, the light was dark and staff turn on the music. A stuffed animal character, I guess it was a dog, come out and visit the tables. But the dog flatters large groups only.
The staff should separate the individual customer and large groups. They crashed into me and never get in that lines and break ranks. It is dangerous.
There was a large communal bath.The spring quality is splendid. But! A floor was too slimy to walk,and we slipped and nearly fell down. And there were few handrails.It is dangerous.
In the next morning, we were able to choose the breakfast venue from two places. We chose the restaurant without hesitation. We were able to eat the breakfast peacefully. But there's a poor choice of menu. We all were disappointed. About the taste, better than dinner.
We will never come again and never recommend.