My girlfriend, our 9 months old baby and myself, went to Koh Jum Resort in Jan 20 for a week. We where looking forward to relax in the seaview superior bamboo cottage, but when we arrived it was clear that it was not what we expected we were getting. The website says it’s a 30 sq m bungalow, but it’s more like 10-12 sq m, maybe 15 if you count in the bathroom AND balcony. As we are traveling with our daughter we had ordered a baby cod, that wasn’t there and the manager was not sure if it could fit in the room. They managed to get it in there leaving just enough room for our luggage, leaving no room at all for our daughter to sit/play on. We talked to the manager and he said they were fully booked and there was nothing to do about it. We complained again and was told we could move to an other room the next day for 1 night, then we could move to another room for two days, the back to the cottage for a night, then to another room for a night and the back again. With a baby and a lot of luggage that was nowhere something we where interested in. After 4 nights in 3 different rooms we moved to the resort next door! Before we left the manager told us, to remember not to do a...My girlfriend, our 9 months old baby and myself, went to Koh Jum Resort in Jan 20 for a week.

We where looking forward to relax in the seaview superior bamboo cottage, but when we arrived it was clear that it was not what we expected we were getting.

The website says it’s a 30 sq m bungalow, but it’s more like 10-12 sq m, maybe 15 if you count in the bathroom AND balcony.

As we are traveling with our daughter we had ordered a baby cod, that wasn’t there and the manager was not sure if it could fit in the room. They managed to get it in there leaving just enough room for our luggage, leaving no room at all for our daughter to sit/play on.

We talked to the manager and he said they were fully booked and there was nothing to do about it.

We complained again and was told we could move to an other room the next day for 1 night, then we could move to another room for two days, the back to the cottage for a night, then to another room for a night and the back again.

With a baby and a lot of luggage that was nowhere something we where interested in.

After 4 nights in 3 different rooms we moved to the resort next door!

Before we left the manager told us, to remember not to do a bad review, now we got to stay in a larger room than we payed for, I told him I wouldn’t do a bad review if they changed the description on there website, now 2 months later nothing happened. So here it is!

The staff was great and friendly, food was fine, but all in all not a place I’ll recommend..

Btw, here are a few photos from the bungalow we were upgraded to, glad we didn’t pay for it! and the bathtub, was impossible to fill because of the low water pressure..

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