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Reviews (44)
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8 - 13 of 44 reviews
Reviewed 6 November 2016 via mobile

Its one of the professional hotels in meerut. Corporate usually prefer it due to it professionalism. My stay was comfortable other than 2 incidents: one the the MC got tripped early morning around 3am..and the other one was taps got stuck with garbage due to some shortage of water supply. Room service is fast and good. Housekeeping guys are efficient. Reception; check in and check out is very smooth.

Good place for corporate clients meets.

Stayed: November 2016, travelled on business
Thank pankaj m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalPalaceMeerut, Manager at Hotel Crystal Palace, responded to this reviewResponded 23 November 2016

Dear Sir, Thank you for your valuable time taken out to write the review. Your comments are extremely important to us to maintain our Quality of Service.
We hope to see you here again very soon. Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

Have stayed there for first two weeks in Sept'16 for a business trip in Meerut . For a small city like Meerut definitely Crystal Palace is offering decent services to customers but we as a frequent travelers sometime expect the services can go better easily . Here is my view

Pros:
1) Behavior of front desk is very professional and prompt . We faced few problems and they sorted out promptly.
2) Room conditions are good and clean.
3) Ambience of restaurant room is quite attractive.
4) Location of the hotel , for us is very convenient to reach .

Cons:
1) Room service and House keeping need to be told to do cleaning / provide services whereas we feel they should approach everyday to do so.
2) Wi-Fi signal was very very poor , I hope management will look into this .
3) Breakfast options was monotonic and for a long stay it doesn't feel good.
4) The rooms are bit cosy and beds are small for executive room. They should provide more bigger rooms if two person staying there.
5) Always in lobby and hotel corridor , we smell alcoholic . They should spray some
freshener regularly.
6) The room service guys look novice , they need kind of grooming or training to work in a star class hotel.
7) The hotel should have provide at least one Gym or games room area.

Room Tip: Choose the rooms not facing to road side , it has too much noise
  • Stayed: September 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Saumyadip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalPalaceMeerut, Manager at Hotel Crystal Palace, responded to this reviewResponded 15 September 2016

Dear Sir
We at Hotel Crystal Palace have always striven to provide the best experience to all our guests. Your comments are extremely important to us to maintain our Quality of Service. Your kind words and helpful suggestions go a long way in encouraging our team to be better every time.
We thank you for the time taken to write about your stay, and we look forward to having you here with us again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2016 via mobile

A good and centrally located hotel. A good restaurant and comfortable rooms. Friendly staff who helped me with the peculiarities for my specific Billing issues without a hassle. Good wifi connectivity.

Negative point located on a main road with continuous traffic on it, Hence rooms facing the road have to bear with the loud horns and sleeping can be difficult.

Stayed: June 2016, travelled on business
1  Thank PiyushKharbanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalPalaceMeerut, Manager at Hotel Crystal Palace, responded to this reviewResponded 15 September 2016

Dear Sir
We at Hotel Crystal Palace have always striven to provide the best experience to all our guests. Your comments are extremely important to us to maintain our Quality of Service. Your kind words and helpful suggestions go a long way in encouraging our team to be better every time.
We thank you for the time taken to write about your stay, and we look forward to having you here with us again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2016 via mobile

I can say it is the best family hotel in Meerut.It has good rooms.Tiolets are congested but well maintined.We stayed with friends ,had dinner in the resturant which is fantastic. There was a certain attration in the resturant and mostly families visits there

Stayed: April 2015, travelled with friends
3  Thank arunsharmaJalandhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalPalaceMeerut, Manager at Hotel Crystal Palace, responded to this reviewResponded 15 September 2016

Dear Sir
We at Hotel Crystal Palace have always striven to provide the best experience to all our guests. Your comments are extremely important to us to maintain our Quality of Service. Your kind words and helpful suggestions go a long way in encouraging our team to be better every time.
We thank you for the time taken to write about your stay, and we look forward to having you here with us again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2015

Meerut despite being sports goods manufacturing city lacks proper hotels. However this is the only choice and a good hotel in respect of ambience ,service quality and facilities. Location is also ideal for all kinds of travelers.

Room Tip: Opposite main road
  • Stayed: December 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
3  Thank shivshankarsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalPalaceMeerut, Manager at Hotel Crystal Palace, responded to this reviewResponded 15 September 2016

Dear Sir
We at Hotel Crystal Palace have always striven to provide the best experience to all our guests. Your comments are extremely important to us to maintain our Quality of Service. Your kind words and helpful suggestions go a long way in encouraging our team to be better every time.
We thank you for the time taken to write about your stay, and we look forward to having you here with us again.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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