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All reviews kawaguchiko lake japanese style room top floor train station red line bus beautiful view provide free shuttle hotel is located hot bath
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101 - 106 of 153 reviews
Reviewed 30 March 2012

The website depicts a completely different ambiance than from what you receive. We found the hotel under construction, incredibly loud, smelling of paint thinner and dirty.

So very dirty. The rooms were filled with water spots and mold, and smelled as if someone died in them.

It's a dump. When we asked to cancel because of the massive gap between the website and the actual state of the hotel, compounded by the construction noise, they refused to refund our money. I couldn't believe this could happen in Japan.

We negotiated a partial refund and left. I genuinely feel as if I was swindled.

Date of stay: March 2012
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10  Thank returnthefarimbi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 February 2020
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Date of stay: March 2019
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 November 2019 via mobile
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Date of stay: November 2019
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2019
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Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 August 2019 via mobile
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Date of stay: July 2019
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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