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Reviews (358)
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All reviewshalf boardpas de la casaski seasongreat foodcow bellsno problemski areabeautiful roomamazing hotelparking lotluxury hotelevery eveningwine cellarspectacular mountain viewsmenu is extensivea large car parklook forward
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17 - 22 of 358 reviews
Reviewed 1 February 2017 via mobile

The hotel's location for a skiing holiday couldn't be better. The rooms are large if eccentrically decorated. The staff and service are excellent. But the food is outstanding! Although the menu is extensive every dish is uncompromising in its presentation and flavours.

Stayed: February 2017, travelled as a couple
Thank Kingsley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgrauroig, Propietario at Grau Roig Andorra Boutique Hotel & Spa, responded to this reviewResponded 8 February 2017

Thank you very much for your stay and for your comments.
We are really happy to know that you appreciate the location, hotel, service and food.
It is more than 18 years the chef cook is working in the hotel, so he offers a large choice for lunch and diner time.
Hoping to welcome you, we remain,
Best regards,
Dunia Sans.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2016 via mobile

This hotel got so much charm, hospitality, FOOOD & WINE and the sloops, and the SUN, and the comfortable rooms with Bulgari amenities, and friendly relaxed management!

We have tried several other ski resorts around Europe, some of them among the top notch resorts in the world!

The hotel Grau Roig, are giving you so much back in value compared to the top notch hotels and what they demand price wise.

We have been here many times and return again and again, and always look forward to take part of their hospitality and the mountains of Grau Roig, with surroundings.

When you first have been there, you will for sure get back!

Stayed: March 2016, travelled with family
1  Thank Claus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgrauroig, Propietario at Grau Roig Andorra Boutique Hotel & Spa, responded to this reviewResponded 26 December 2016

It is so nice to hear from you again. Thank you so much for your friendliness. For us it is so nice to see you year after year with your beautiful family and your big smile.
Hoping to see you soon for eastern. We will order sun and fresh snow for you.
Have a happy New Year.
Sincerely,
Dunia, Samad, Rita, Franc, Victor, and so many people from our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

After researching many hotels in Andorra, we decided to stay at Grau Roig. And this turned out to be the best choice we made!

The facilities, especially the spa and the hot tub outside are amazing. Since it was low season we were mainly alone around the hotel.

Dinner at the restaurant was also very, very good compared to the other restaurants nearby.

Well recommended!

Stayed: September 2016, travelled with friends
Thank JorikD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgrauroig, Gerente at Grau Roig Andorra Boutique Hotel & Spa, responded to this reviewResponded 27 September 2016

Thank you very much for your stay in our hotel and for your comment.
We are really happy to know that you enjoyed the hotel, the service and surroundings.
It is true that September is a lovely month, very few people, relax and still good weather.
Hoping to welcome you again in the future.
Best regards,
Dunia Sans.

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Reviewed 7 September 2016

Beautiful hotel with an incredible panorama.
Staff is great and very friendly, rooms are surprisingly decorated but dont go for the junior suite which is disappointed as there is no balcony. Spa is fantastic! definitely go for a hot stone massage after a long day hiking in the mountain... you ll feel completely stone!
Food is really good, breakfast fantastic!

Room Tip: ask for a room with balcony with no view on the parking
  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Dromeluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgrauroig, Gerente at Grau Roig Andorra Boutique Hotel & Spa, responded to this reviewResponded 10 September 2016

Thank you very much for your stay in the hotel and for your comments.
We are happy to know that you enjoyed the surroundings and the hotel. The three romantic rooms in the hotel don't have balcony because they are under roof. If you like to have nice views, sun and balcony, we really recommend you the Superior rooms with beautiful views to the ski slopes and Pessons Mountains. Hoping to welcome you again, we remind.
Yours sincerely,
Dunia Sans.

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Reviewed 27 August 2016 via mobile

We spend 3 night in Grau Roig hotel and loved every minute!
The rooms are really well styled, clean and very luxurious!!
The breakfast is very good, everything what you wish for is there, inclusing good coffee and fresh orange juice.
The restaurant is very good too, great food, and friendly and good waiters who knows what they are doing and serving. The sommelier is good too, she had Some very good suggestions!
The staff at the reception were very friendly and helpfull.
The only thing what was a bit bad, was the WiFi.. Because everything was SO good, this surprised us.
If you love mountains, mountainbiking and hiking combined with all the best luxery, go here!!!

Stayed: August 2016, travelled as a couple
Thank Marijevander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgrauroig, Gerente at Grau Roig Andorra Boutique Hotel & Spa, responded to this reviewResponded 30 August 2016

Thank you very much for your stay in our hotel and for your comment.
We are really pleased to know that you enjoyed the hotel, the food, the service and environment. We will check the wifi in order to improve it.
Hoping to welcome you again,
Best regards,
Dunia Sans.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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