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All reviews rooms are small pool area budget hotel wardrobe space bophut beach sea view beach front stayed here for nights the main road night market beach bar pools village island thailand massage sunbeds
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1 - 6 of 1,973 reviews
Reviewed 12 June 2021 via mobile

The team member they all very nice especially Khun Mally ,she gives me very good experience and she really good take care of me during my period
About view from balcony very amazing and so chilling so i can give 5star for this hotel

Regarding hotel area is very perfect spot . Easy to go anywhere

Room tip: To anyone whom still no choice to stay in Samui i recommend this hotel you will get amazing hotel with nice cost
Date of stay: May 2021
Trip type: Travelled solo
Thank TonkhaoJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kirill Mokronosov, General Manager at ibis Samui Bophut, responded to this reviewResponded 14 June 2021

Dear Khun Tonkhao,

Thank you very much for the 5 star rating and recommendation! We are delighted that you had an enjoyable stay with us. I will share your feedback with Khuun Molly and the rest of our team. This will serve as an encouragement to all our staff. We look forward to welcoming you back to sunny Samui in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Phuket & Krabi.

Warm Regards,

Kirill M.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2021 via mobile

We stayed at Ibis Samui just a night only. It was value for money. Deposit during check in was required for 500฿ and was return when you check out. Room was small but it is Ibis standard. Room was clean, toilet flushed well, no issue with air con and soft bed. Buffet breakfast was good. Staff at front desk was quite friendly. Room maid was polite. Overall, if you are looking for budget hotel. I would recommend here.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank pangpond_NST
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kirill Mokronosov, General Manager at ibis Samui Bophut, responded to this reviewResponded 9 April 2021

Dear Khun pangpond_NST,

Thank you very much for positive feedback, we are happy that you had an enjoyable stay with us. We pride ourselves on delivering a consistently good service throughout and It is a pleasure to read that this was your experience. We look forward to welcoming you back to sunny Samui in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Phuket & Krabi.

Warm Regards,

Kirill M.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2021

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kirill Mokronosov, General Manager at ibis Samui Bophut, responded to this reviewResponded 7 January 2021

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 September 2020 via mobile

Travelled here in February 2020 as a family of 4 for 12 nights- just before Covid 19 hit.
As a well travelled family this hotel has to be the worst we had ever stayed at.

The rooms are very misleading and are much smaller than what is shown in the pictures.
There was literally no sun beds last 7am in the morning. But who really wants to get up early on holiday to fight for a sunbed? This is Thailand people, not Benidorm.
The staff at reception were very rude. Did not want to help us change rooms even when we offered to pay.
The food at breakfast was very repetitive every single day- BUT the guy at the omelette station was amazing!
The massages at the hotel are also over priced for the service. Better service at the little places opposite the hotel and they are around 100Baht cheaper.

This hotel is awful BUT Koh Samui is amazing! The people at the restaurants outside the hotel are lovely, they are so happy and grateful.
The Friday night market is a must. We also paid to do an island tour for the whole day which was totally worth the money! (DONT book at the hotel, book at one of the little shops opposite).
The elephant sanctuary is also a great experience as you can feed the elephants.

Would recommend staying elsewhere in Koh samui such as Anantara which is down the road. Also elephant beach club and chi samui beach clubs are amazing and worth the money.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank Kirran_22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kirill Mokronosov, General Manager at ibis Samui Bophut, responded to this reviewResponded 3 September 2020

Dear Kirran,

We appreciate constructive feedback on your stay back in February.

Please accept my apologies if our economy hotel facilities & services did not meet your expectations. It is true, our Standard Rooms are only 21sqm, however this size meets the economy ibis standard offered in our hotels worldwide. As you mention there are also several beautiful 5 star hotels in the area that visitors can enjoy. Such hotels indeed offer superior facilities & services, while the rates at the mentioned hotel go well over USD 300/night in peak season. At ibis we aim to offer quality economy accommodation & friendly, professional service at competitively low prices averaging at only USD65/night in February 2020.

I sincerely regret that we were not able to change room to a higher category in peak season. Rest assured our team does their best to honor guest requests whenever possible. In peak season room availability is limited and it is recommended to book higher room categories ahead of time.

On a positive note, we are happy that in overall, you enjoyed your time on this vibrant island. Indeed Samui is famous for its exciting beach club scene and the Fisherman’s Village night market that is near by our hotel is the best on the island.

It is our hope that you are staying safe & healthy during these challenging times. We would be delighted to welcome you back again on this beautiful island once overseas travel restrictions are lifted.

Warm Regards,

Kirill M.

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Reviewed 15 August 2020

This hotel is located in comparately calm area of Koh Samui.

The resort is as you expect an IBIS property. We had connecting rooms for our family with Balcony.

Food options for a vegetarian like me are always limited in a breakfast. We had fruits and bread for us.

In the Lunch and dinner, Wahn suggested we take a Thai Green curry , which she customised for a veg only version.

They provide pick up and drop to chaweng on per person basis at fixed times on advance booking basis. Transportation in Koh samui is expensive.

We reached around 12:30, the rooms were not ready, but by the time we had Lunch, they were made available. The pools and the view from there was Beautiful.

Regarding the hospitality, I saw Kim( Property Manager) herself helping a Honeymoon couple with their luggage while was walking in. When the management has such an attitude, it flows down to the team.

Overall it was a pleasant stay.

Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
2  Thank rkmaskara
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kirill Mokronosov, General Manager at ibis Samui Bophut, responded to this reviewResponded 17 August 2020

Dear rkmaskara,

Thank you very much for the 5 star rating & recommendation! We always appreciate positive feedback and I will be sharing this with the team to serve as an encouragement in continuing to deliver excellent standards of service.

We look forward to welcoming you back to sunny Samui in the near future, as well as other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Phuket & Krabi.

Warm Regards,

Kirill M.

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