I spent about 5 nights at Crowne Plaza Panwa Beach in June. I need to take this opportunity to deliver my appreciation to the front desk staff Nong, she did an outstanding job. I was driving from airport to the resort, which I have never been to Phuket in before. I followed direction on the map, but unfortunately I was driving into Phuket town, where was difficult for me to get back onto the main road by myself. And then I started to call to reception, Nong was the one pick up the call. I was a bit angry with the road, but Nong was so polite and patient listen to me and lead me out of town and get back onto main road. I have at least called her 6 times before I get a right way to resort. She is the star!! Thank you Nong!!!!!
First impression the resort gave to me and my family was WOW!!! My family was immediately leave me along to check in and cannot wait to run to enjoy the outstanding sea view from lobby lounge. A very good check in experiences and warm welcomed by Nong and welcome drinks.
The rooms are new and I can feel the owner spent quite lots of money on choosing items. The bed is really comfortable and I slept so well in those days.
I had some problems with telephone functions, A/C functions, toliet roll has not been replaced, no shower gel but all replace by shampoo and so on. But I feel it is understable as this resort just opened less than 2 months. I am sure they will do it better in near furture as long as they always focus on services details.
- Official Description (provided by the hotel):
- A hideaway in Phuket, yet just a stone’s throw from Phuket Town and a short drive to Patong, Crowne Plaza Phuket Panwa Beach is exclusively set in Makham Bay. This beautiful Phuket resort draws design inspiration from the rich heritage of the area with its marbled floors, rich woods and flowing water throughout the public areas and guest rooms, offset by contemporary art, light and space. The resort boasts two beachfront pools serviced by bars and restaurants. A third beachfront pool is semi-private for those who choose to stay in our Panwa Duplex Lagoon, some of the finest Phuket accommodations. Our lobby bar is elevated over Makham Bay to take full advantage of the wooded headlands, jagged cliffs and nearby islands. Suites feature baths by the bay window and all guest rooms have a separate bath from shower. All rooms have private, furnished balconies and free Wi-Fi connectivity that is easy to access throughout the resort. Our chefs are masters of traditional Royal Thai cuisine. We also have an Italian Patio set on the beach to take advantage of the Phuket weather and romantic twilight. Our activities manager can organise everything from evening beach campfires, kayaking trips to nearby islands or cooking classes. A tour desk is available so you can explore the island and surrounding waters. We also feature a signature spa for the ultimate in relaxation, Panwa spa. A supervised kids club, gym and cafe complete this fine beach resort. ... more less
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- Also Known As:
- Crowne Plaza Phuket Panwa Beach Cape Panwa