We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect escape”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Long Beach Resort Phu Quoc
Ranked #6 of 18 Hotels in Duong To
Certificate of Excellence
Reviewed 12 October 2017 via mobile

From the airport straight to the resort (shuttle service provided by the resort) we've had nothing but great service. The resort on the ancient side is like a tropical rainforest, which was exactly what we were looking for. Joey was extremely thorough with the process and was extremely welcoming (most staff were). The restaurant as well, to our surprise, was really good! We enjoyed our meals there every day! Can't wait to revisit :)

Stayed: October 2017, travelled as a couple
Thank Cindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (262)
Traveller rating
Traveller type
Time of year
Language
  • More languages

12 - 16 of 262 reviews

Reviewed 9 September 2017

I am appalled by the favorable reviews on TripAdvisor, Expedia, and Fodors recommending this property. I carefully coordinate my vacation plans and accommodations, and this place is entirely misrepresented in every forum. First, and this is critical - DO NOT allow them to hold your passport. Yes, unlike other hotels, they actually took my passport (rather than merely make a copy) and held it on the guise that there was some law on Phu Quoc requiring them to do so. This is not true- I am now at another location and talked to locals and it is actually against the law for me to be without my passport. When I demanded it back the following morning, it was bent and ragged compared to its prior pristine condition.

As to the property itself, the conditions are that of a motel at best, the photographs do not accurately depict any of the run-down grounds and structures, and I was actually concerned that I would get sick from some of the conditions. The property: the pool was dirty and the water did not appear to be filtering. The smaller pool or hot tub was still and no movement, and there was standing water in a nearby planter on the steps to the beach. I walked down to the beach, which was filthy. The dining area was dated, and while the staff was nice, I am fairly certain that my croissant at breakfast (the only thing I trusted at that point) was undercooked/ heated from a package/ tin. I likened the property to the Bates Motel, as there were no other guests or lights visible on the night that I arrived. The following morning, I still only saw two couples on site in several hours.

The room: The mildew/ bad air smell hit me as soon as I entered the room, and did not get better throughout the night. The room is sparse (not in a good modern way), and dark and dreary even in the daylight. The bath bottles had old faded and peeling labels, evidencing that they refill the small plastic bottles, the two small bath towels (which they told me I had to use as beach/pool towels too) felt like scratch paper, and there were previously used flip flops clearly left in the room for use. There is no "mini-bar" but merely an empty refrigerator to hold what you bring- from where, I have no idea.

Although I booked it for 3 nights, I left immediately after the 1 night and rebooked at another property. I have never done that in all my personal and business travels, but I genuinely felt that the area was unsafe, unclean, and unacceptable. I advise anyone who is looking for something beyond a motel level to avoid this place.

  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
15  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

Excellent hotel with a lovely restaurant and excellent staff. On our last night a very noisy family moved in the room next door, reception organised a quieter room for us with no fuss and great charm.

Stayed: August 2017
1  Thank stella3711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longbeach2017, Management at Long Beach Resort Phu Quoc, responded to this reviewResponded 21 August 2017

Dear Ms. Stella3711,

Warm greetings from Long Beach Resort!

We are glad and happy that you chose our resort to spend your vacation.

It's an honor that we are able to cater your needs from facilities, foods and customer service with satisfaction.

It's our mission to provide our guest's the best of our resort has to offer.

We are looking forward to see you again in your next vacation.

Best Regards,

Long Beach Resort Phu Quoc


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017

Huge room in the newer area near the amazing swimming pool. Loved staying here with the beach only metres away. Great staff and very hepful. Fantastic selection and quality foods for breakfast while overlooking the swimming pool below. Very close to a restaurant called Lemongrass which I would reccommend also. Would stay here again for sure.

Room Tip: Near swimming pool in newer area
See more room tips
  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank scenichigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 August 2017

Dear Mr. & Ms. Scenichigh,

Warm Greetings from Long Beach Resort Phu Quoc!

We would like to express our appreciation for taking time to write your comments and delighted to know that you've had an enjoyable stay with us.

Its is an honor that we are able to cater your needs from facilities, foods and customer service with satisfaction.

Its our mission to provide our guest's the best of our resort has to offer.

We are looking forward to see you again in your next vacation.

Best Regards,

Long Beach Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

We stayed there for 4 days. And since the first day we already fell in love with this place. the pictures that are shown online definitely not as good as what it is in reality. They have two part, modern and ancient part. We stayed in a family room in the modern part. But the ancient actually looks amazing!!
Overall the room is good. Only some towel was not too clean and the shower water got blocked sometimes.
The service is very very good. We booked our flight at 7pm and they let us check out at 5pm.
Our room view was in front of the swimming pool and the sea, it's very convenient you can just walk to the sea. And in front of the sea there are few bars. So you can enjoy your beer and sunbath in the sea. It definitely made our trip the best memories.

Stayed: May 2017, travelled with friends
1  Thank haahaa k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Dear Mr. / Ms. Haahaa K,

We are glad and happy that you chose our resort to spend your vacation.

Its is an honor that we are able to cater your needs from facilities, foods and customer service with satisfaction and Please be assured that we take our guest feedback seriously and working toward improving our facilities and services.

Its our mission to provide our guest's the best of our resort has to offer.

We are looking forward to see you again in your next vacation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Duong To
1.4 km away
Daisy Resort
Daisy Resort
#2 of 49 in Duong Dong
655 reviews
24.1 km away
Peppercorn Beach Resort
Peppercorn Beach Resort
#1 of 2 in Ganh Dau
493 reviews
1.1 km away
Cassia Cottage
Cassia Cottage
#3 of 49 in Duong Dong
1,157 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Paris Beach Village Phu Quoc
0.7 km away
Langchia Village Resort
Langchia Village Resort
#5 of 18 in Duong To
198 reviews
0.6 km away
Salinda Resort Phu Quoc Island
Salinda Resort Phu Quoc Island
#2 of 118 in Phu Quoc Island
1,269 reviews
Show Prices
Show Prices
Show Prices

Been to Long Beach Resort Phu Quoc? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Long Beach Resort Phu Quoc

Address: Cua Lap Hamlet, Duong To, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong To
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Duong To
#4 Luxury Hotel in Duong To
#4 Spa Hotel in Duong To
#5 On the Beach Hotel in Duong To
Price Range: $65 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Long Beach Resort Phu Quoc 4*
Number of rooms: 72
Official Description (provided by the hotel):
Stretching along the pristine beach, Long Beach Resort with 72 rooms open in the first phase possesses a unique architecture of Vietnam traditional village. The resort offers a new standard of exclusive and bespoke indulgence. Our unbridled luxury with obvious attention to design, details and pure escapism making the resort stand out in the region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Ctrip TA, HotelQuickly and TripOnline SA so you can book your Long Beach Resort Phu Quoc reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Long Beach Resort Phu Quoc Phu Quoc Island, Vietnam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing