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6 - 11 of 284 reviews
Reviewed 28 February 2020

Check in was smooth, however not a soul around, it felt like a ghost town. The hotel is extremely old & extremely run down! The rooms are also old, dirty and the furniture is falling apart. The mattress was covered with one flimsy sheet, two pillows and two single roll out duvets for a double mattress it was actually disgusting. We then pulled out the bed to find crumbs, cobwebs and so much DUST!

Breakfast- the cold stuff was never on ice, (yogurt, cheese etc...) just floating on a bucket of water. Breakfast was until 10am, we arrived most days at 9.30am to find the buffet pretty much empty. When we asked the chef if it’s possible for them to top up certain things her response was, “whatever is left that is it, we are not replenishing anything.”

Security- Not a security guard in site, anyone can drive into the hotel and go as they please. When asked if there were any security on site front desk said “they come now and again!”

The wifi- doesn’t work, anywhere or anytime.

Appliances in the room - the bedside lights never worked, the fan never worked, only two lights on the patio worked.

The pool- we aren’t really the swimming pool type however it was also very very dirty & dated.

The “beach bar” is an old abandoned shack with no beach chairs, service or any attention from the hotel. The beach itself is beautiful.

We stayed for 4 days and the rooms were cleaned ONCE, front desk used the excuse, “house keeping must of skipped your room, we can send you towels now”

This hotel is not worth a single penny and the management team should be ashamed for using the advertising photos as none of the photos online reflect the hotel. The magazines in the room are from 2014 - to tell you how old!

This hotel is appalling and not up to ANY hotel standards. However, thank you to Kevin at front desk for being kind, polite and helpful. The location is great, a car is recommended, however don’t book this hotel.

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
2  Thank thehungrygyal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 December 2019 via mobile

My husband and I booked through a reputable airline who should not be selling this hotel.
We were the only 2 guests.
The hotel is rundown and neglected
The food appalling and they didnt even have coconut milk to make a cocktail.
The beach us full of debris and the pool so filthy not been cleaned for months.
In the end we got our airline to move us as we couldn't stay any longer.
If only I had read the reviews prior to booking we would not have booked here.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank sue_brooker52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 December 2019

Came to the Blue Haven Hotel in December with my family and it was absolutely wonderful. We were treated very nicely. The breakfast every morning overlooking the ocean was a highlight. Also, the main terrace with cocktails was the best way to end out beach and pool filled day. The hotel had a very colonial feel to it and knowing that many celebrities and royals have stayed here made out stay even more exclusive. We will return to the lovely Blue Haven Hotel. Thank you for organizing all of our tour.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank RBottering
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 October 2019

The hotel was once used by celebraties and royalty in the 50's and 60's but is now very run down and in need of total refurbishment. The owner and staff tried their best to make our holiday enjoyable. The all inclusive menu was very limited and repetivtive.
The bar had limited ammount of drimks. The desciption of the hotel on the internet is very misleading (ie the beach bar and BBQ was non existant just a derilict building that had not been used for years ) Would only return to this hotel if it was totally refurbished

Room tip: all rooms sea facing but need updating
Date of stay: March 2019
    • Location
    • Cleanliness
    • Service
1  Thank oscarstevo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 May 2019

Very nice location. This hotel is very misrepresented on it's Web site and by Virgin Holidays.There is no Beach bar, Gym or Kayaks or Boogie boards. Very limited choice of drinks they ran out of rum twice during our 8 day stay. Food is ok but quite samey not what we have come to expect from other all inclusive resorts we have stayed at.
please see photos.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Linzie61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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